Three questions come to mind. What is a "factory refresh" on a PC? If you really mean "firmware" (and not the latest Oculus software), which firmware do you have the latest for? Is it your PC BIOS, the Quest, Rift S or Touch Controllers? How long was your Rift S working before this problem?
i5 6600k - GTX1060 - 8GB RAM - Rift CV1 + 3 Sensors - 1 minor problem Dear Oculus, If it ain't broke, don't fix it, please.
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