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rift S geaphix problem

qubertthegreat
Level 2

when i plug in my headset the light which normally turns red then white just stays white and if i put o my headset its just a loading screen that lasts forever i can here sounds as if i was in my virtual home 

 

if anyone has a solution  please let me know 

 

 

thanks

1 REPLY 1

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hey there, that's definitely some abnormal behavior that we'd like to look into. Could you please submit a ticket and include your Oculus Diagnostics Logs? Thank you!