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screen shaking

danc77
Level 2
i don't know how to describe this but for the past month whenever i try to use the oculus rift my view keeps moving from side to side, front to back for no reason but a month ago everything was fine and i didnt do anything differently, could someone please help me?
9 REPLIES 9

OculusSupport
Community Manager
Community Manager

Hey danc77, I'm
sorry to hear you're having issues with the screen shaking. This may
be a sensor related issue. Please try connecting your sensors to
different USB 3.0 ports, reinstall your USB drivers, and restarting
your computer. I also recommend try covering up one sensor at a time
to see if you're still having the same issue. This will help
determine if it's an issue with one particular sensor,.
Please create a support ticket at
https://support.oculus.com/885981024820727
if you need more help. Thanks! -Rick

danc77
Level 2
i've just tried all of that and nothing changed, what now?

danc77
Level 2
now when i try to do a sensor setup it can't detect my touch controllers, please help!

OculusSupport
Community Manager
Community Manager

Hey danc77, please try
removing the batteries from your Touch controller for at least a
minute to reset the wireless link and try running the sensor setup
again. Please also contact support at https://support.oculus.com/
and provide your Oculus diagnostic logs so we can look into this for
you. Instructions on collecting logs are available here
https://support.oculus.com/172672339980954/
. Thanks! -Rick

danc77
Level 2
it keeps saying request timed out

Anonymous
Not applicable
Does any open video browsers on your desktop also shake when this happens?

danc77
Level 2
no

Karmagedon
Level 3

danc77 said:

i've just tried all of that and nothing changed, what now?


All hell broke loose after 1.32...Video tearing ..sensor dont see as far.. they are wall mounted.. nothing changed. perf drop in all games.. audi issue. drivers issue screen isssue.. but hey it's oculus.. it's always been like that.. good luck getting support if your not teksavyy. haha! they could not even see the problem when my headphone spring clip was broken.. it would not stay up.i sent a video and they could not even understand the problem imagine a log..

MrWhitehouse
Level 2
I've been dealing with this error for months and ran all the trouble shooting techniques. I just sent the devs the logs, but its strange that they keep recommending changing the outlets for my usb when nothing was wrong with my usbs before. I'm wondering if the oculus blew out my graphics card or something..