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v41 Link Broken

elephantasmo
Level 2

Since updating to v41, Airlink crashes after a few seconds, saying lost connection. I have reinstalled PC software (Win11) and factory reset the headset. I have checked the other solution, and Encode Resolution Width = 0. I have also tried joining the beta channel. RTX 3070, latest studio drivers. Very frustrated, and don't know what else to try.

1 ACCEPTED SOLUTION

Accepted Solutions

I have resolved this issue by splitting my 2.4 and 5ghz wifi channels and connecting explicitly to the 5ghz channel on my router. Hope this helps someone in the future.

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2 REPLIES 2

OculusSupport
Community Manager
Community Manager

Hi there! We would love to assist you with this. At this time we suggest that you reach out to our support team here with your log files. 

 

You can collect your log files using this link

 

 

I have resolved this issue by splitting my 2.4 and 5ghz wifi channels and connecting explicitly to the 5ghz channel on my router. Hope this helps someone in the future.