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Oculus Developer Hub 2.1 White Screen on Mac

12feetdeep
Level 2

Hello,

 

I just recently updated the oculus developer hub to version 2.1, and when I went to relaunch the software, it just shows a white screen. I uninstalled and reinstalled the software, and rebooted my computer with no success. I just went into the Mac system logger and it seems to be reporting a crash, of the Oculus Developer Hub helper. 

 

I have a copy of the crash report, the crux of the crash seems to be: 

Time Awake Since Boot: 200 seconds

System Integrity Protection: enabled

Crashed Thread: 0 CrRendererMain Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: Namespace SIGNAL, Code 4 Illegal instruction: 4
Terminating Process: exc handler [1123]

Kernel Triage:
VM - pmap_enter failed with resource shortage
VM - pmap_enter failed with resource shortage
VM - pmap_enter failed with resource shortage
VM - pmap_enter failed with resource shortage
VM - pmap_enter failed with resource shortage

 

I don't quite know what would be causing this, but hopefully there is a fix soon! Downgrading to 2.0 seems to be a temporary fix.

 

Currently, I am running OHD through Rosetta the M1 Pro.

28 REPLIES 28

yannickgueguen
Level 2

Same for me with macbook pro M1

Where is the download link for version 2.0?

On the download page, you have to click the version dropdown and select 2.0.0 before downloading.
Mac: https://developer.oculus.com/downloads/package/oculus-developer-hub-mac/
Windows: https://developer.oculus.com/downloads/package/oculus-developer-hub-win/

Microserf2005
Level 3

Same. Latest version finally fixed it.

SkyArcher
Level 3

Same issue here on Mac Studio M1 with ODH version 2.5.0, "CLI not found or does not have permissions to execute". ODH version 2.0.0 works instead.

SkyArcher
Level 3

Recently ODH started prompting for a mandatory update to the same version that does not work. The alert makes ODH unusable, but luckily it won't show up when launching ODH without an internet connection.

 

Schermata 2022-06-11 alle 17.43.21.png

Wishdog2013
Level 2

Not working on my 10.13.6 Mac. 2.0 does not work anymore

2.0 got unsupported so I can't log in

Wishdog2013
Level 2

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