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Build test result is Failed only on Win7

AndrewFord
Level 2
Hello!

Our game cannot pass the Oculus build test system for 6th time because it says the game crashes at launch on Win7 (we develop the game on Win7 lol) but working good on Win8 and Win10. I've tried to include all prerequestes and upload build via cmd/web with different params on different engine versions (UE 4.15, UE 4.16). I've contacted Oculus support but they don't want to give me the log files so I can't investigate it 😞

Can someone advice something?

3 REPLIES 3

AndrewFord
Level 2
Oculus Team, Can you please send me the log files from "C:\Users\<UserName>\AppData\Local\Game\Saved\Logs" directory?

AndrewFord
Level 2
Thanks! I've sended the game for review again and it was more than week for now. Before that it was something like 1-3 days, is all ok?

AndrewFord
Level 2
Hi! Thank you