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Oculus App destroys PC Performance

Anonymous
Not applicable

When I launch my Oculus App, it literally "kills" my PC, meaning, it destroys the performance.

I don't understand if this is a CPU or GPU issue, but it's nearly impossible to use any of my applications, once the Oculus App is up and running.

 

Devices:

  • I am using Rift and Quest 2.
  • I am testing also Air Link.

 

My Specs:

  • Windows 10 Pro 64
  • Nvidia GeForce RTX2060
  • AMD Ryzen Threadripper 2990WX 32-Core Processor 3.00 GHz
  • 128 GB Installed RAM
  • Tested latest Nvidia Drivers (Game and Studio)

 

Questions:

  1. What are the best practices to troubleshoot?
  2. What can possibly cause that problem?

Thank you very much for any little help,
appreciate it!

2 REPLIES 2

OculusSupport
Community Manager
Community Manager

Hi there! We noticed your gaming performance is struggling when using the PC app. We would love to help you resolve this issue. Your PC specs look great, so let's try troubleshooting this away.

 

If Air Link and your devices have worked well in the past when playing PCVR, what has changed? Are your drivers up to date? These are a couple things we should take into consideration when looking into this. 

 

Along with that, please check out this public support article on Air Link best practices and known issues. If you have any more questions or concerns, just let us know, but we hope this helps!

LemurHotel
Level 2

Make sure Steam VR isn't running and anything that boosts performance like Razer Synapse