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Resolved! Quest 2 - Software Update Required

I have had this issue trying to pair both of my Quest 2's for the last 4 days. When you click 'try again' it just loops back to this screen.I have tried reinstalling the app (including updating the app), using an IOS phone and using an Android phone,...

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G_CDoc by Level 2
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Resolved! Facebook Account banned

My Facebook account that was linked to my oculus quest 2 was banned for no reason, I don’t even use Facebook and I only made it for my vr. Since my Facebook account was banned so is my oculus so now I can’t play anything and I can’t even sign in or d...

Known Issue - Headset logged out and missing app library

Hi everyone, the team is working on an issue now based on some reports that users are getting logged out of their headset or aren't seeing their purchased apps. In some of these cases, you might not be able to log back in. The team is working to get ...

Oculus quest 2: unable to load profile

haven't used my quest 2 for couple of months, just updated it and right now when I press profile icon I'm getting "unable to load profile, try later". Also all my apps are present but I can't launch any of them. I tried syncing with phone app and dif...

Linked accounts

Ok so basically I had an old oculus account that wasn’t linked to my Facebook then when oculus made the switch to needing a linked Facebook it had made me make a whole new account and on my old account I had made app purchases then on the new account...

Login problems, nobody care...

I need help from someone from Facebook team, but support doesn't exist. I have issue with my account more than one month. My phone with 2FA Google Authenticator app was broken and was changed to new one. After reinstall, my facebook account is not co...

Purchases are missing

Got a while ago email from PayPal account about "Facebook Technologies Ireland Limited" agreement cancellation and right after that all my purchases from Oculus library got disappeared. (Job Simulator, Beat Saber etc.)Please, solve this issue asap. B...

Resolved! How to unlink Facebook account from my Oculus device?

I bought an OQ2 this month, so I followed the steps that required my to reactivate my Facebook account. Now, when I try to deactivate again the FB account my OQ2 literally becomes unusable. Zuck himself said we will have the ability to unlink Faceboo...

Delete the Headset from "my devices"

How can I remove my Oculus Quest 2 from " my devices " . I have already followed the instructions and removed the Headset under "my devices" with the Delete Button. This was followed by a verification. Likewise , I performed a factory Reset on th Hea...

HELP

HOW THE HELL DO YOU CONTACT A SUPERVISOR OR AT LEAST SOMEONE WHO KNOWS THEIR A$$ FROM A HOLE IN THE GROUND???NUMEROUS TICKETS OPENED SINCE MARCH TO HELP WITH AN OCULUS QUEST 2 ACCOUNT. MY SONS INSTAGRAM ACCOUNT WAS 29 DAY BANNED, THEN REMOVED, SO HIS...

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