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Resolved! paypal not working

So i had to remove my payment methods due to being unable to purchase bonelab, now heres a major problem, its not letting meadd a paypal account but its letting me add my credit card info?

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Resolved! Teen cannot ask for permission for game

My son is trying to reqeust access to Pavlov Shack. When he finds the game on his app there is no option for him to request for parental permission.I am linked to his account and I have notifications on.What do we need to do?Cheers

Resolved! Quest 2 - Software Update Required

I have had this issue trying to pair both of my Quest 2's for the last 4 days. When you click 'try again' it just loops back to this screen.I have tried reinstalling the app (including updating the app), using an IOS phone and using an Android phone,...

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G_CDoc by Level 2
  • 3288 Views
  • 50 replies
  • 8 kudos

Resolved! No access to Facebook account

My Facebook account that was linked to my oculus quest 2 was banned for no reason, I don’t even use Facebook and I only made it for my vr. Since my Facebook account was banned so is my oculus so now I can’t play anything and I can’t even sign in or d...

Known Issue - Headset logged out and missing app library

Hi everyone, the team is working on an issue now based on some reports that users are getting logged out of their headset or aren't seeing their purchased apps. In some of these cases, you might not be able to log back in. The team is working to get ...

Airlink unable to connect to PC

Hi so I tried starting up Airlink for the first time since it got out of beta, (it used to work fine when in beta), but it just didn't want to connect. When starting up airlink I can see my pc in the devices list, and I can click on pair. But after t...

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Resolved! Air link no longer connecting

I play with my quest 2 exclusively with air link so I can access steam vr. I haven't been on in a while and today decided I wanted to play, but the air link isn't working. they are on the same wifiI've restarted both my pc and the oculus pc app and t...

Oculus airlink blue connect button greyed out

I know my pc can handle vr because I used benchmarks and also yesterday after some issues I was able to play a game and everything worked. Today when I try to connect to my pc I have oculus app open on my pc but when I'm trying to connect on my quest...

Airlink Max Connections Help

Hello all, I am trying to find out if there is a limit to how many airlink connections you can have at once on a network. I have been testing out the connections on my new network. We have 1gb line with Unifi UDM Pro and 10gb UDM switch and a WiFi 6 ...

SkyRL by Level 3
  • 205 Views
  • 3 replies
  • 0 kudos

Capacitive Finger Pointing not working over Airlink

Hand controls work as expected inside the native Quest 2 environment, but as soon as I connect to my pc via airlink it stops functioning, preventing me from playing a lot of games.Pressing the buttons works as expected, just none of the capacitive fu...

Endless Loading Screen Using Airlink

I was hoping to use airlink with my quest 2 the night I am posting this, but I ran into a pretty big issue. You see, whenever I launch airlink, my headset simply shows an endless loading screen. I know that airlink is launched since I had seen my han...

Unable to Connect w/ Air Link

Hello, I am unable to connect to my PC via Air Link. It has worked in the past and I have even gone to the extents of factory resetting my Quest 2 and updating it to the lastest available software. 39.0.0.88.336.363807235 including uninstalling and r...

Wont connect link

I tryed repair the app, removing the device and nothing works. It connects at first but when I get to the guardian it disconnects and doesn’t show back up please help?

LMASF by Level 3
  • 242 Views
  • 7 replies
  • 1 kudos

inital airlink wont work

I just got my quest 2 and trying to connect it through air link the app tells me to turn it on and turn on air link, I do so and in the settings in the headset its turned on and press confirmed. But the app wont continue to set it up in the app. On t...

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Will a dedicated router help airlink stuttering?

I've been having trouble with airlink recently. Every time I play any game, but most notably beatsaber, I get these stutters and freezes that can last up to 1 or 2 seconds. The stutters happen at least once a minute and, even if it isn't truly unplay...

Resolved! Oculus Air Link not loading

Hey there,my Oculus Air Link is not loading on my Quest 1. I am pairing it with the Laptop, which works, then I press start and it goes to the white room, then switches immediately back to black, trys to restart and then repeats this circle over and ...

pr0cz by Level 3
  • 4943 Views
  • 4 replies
  • 0 kudos

OCULUS LINK/ AIR LINK Infinite Loading Dots

Hello all, Summary Oculus Quest 2 is unable to pair with PC via Cable or Air Link (Infinite loading DOTS) Details I try to air connect Quest 2 to my desktop PC. The PC appears there correctly but when highlight it then select the PAIR button, it does...

hands not showing up with airlink

Whenever I use airlink my hands are gone and none of the buttons work. The solution is to uninstall and reinstall but I was wondering if there was a way to stop this from happening again. Its really getting on my nerves.

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