Support
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Cannot add payment method

So i had to remove my payment methods due to being unable to purchase bonelab, now heres a major problem, its not letting meadd a paypal account but its letting me add my credit card info?

BDF1E50B-69F0-4E59-882D-65AE05B9BC38.png

Resolved! Teen cannot ask for permission for game

My son is trying to reqeust access to Pavlov Shack. When he finds the game on his app there is no option for him to request for parental permission.I am linked to his account and I have notifications on.What do we need to do?Cheers

Resolved! Quest 2 - Software Update Required

I have had this issue trying to pair both of my Quest 2's for the last 4 days. When you click 'try again' it just loops back to this screen.I have tried reinstalling the app (including updating the app), using an IOS phone and using an Android phone,...

img_8913.png
G_CDoc by Level 2
  • 3586 Views
  • 55 replies
  • 9 kudos

Resolved! No access to Facebook account

My Facebook account that was linked to my oculus quest 2 was banned for no reason, I don’t even use Facebook and I only made it for my vr. Since my Facebook account was banned so is my oculus so now I can’t play anything and I can’t even sign in or d...

Known Issue - Headset logged out and missing app library

Hi everyone, the team is working on an issue now based on some reports that users are getting logged out of their headset or aren't seeing their purchased apps. In some of these cases, you might not be able to log back in. The team is working to get ...

Can't Uninstall Apps

About a month ago I was able to simply uninstall apps from my quest 2 but now when I click uninstall on an app nothing happens. I have the game STRIDE stuck updating and a new game that won't even start the installment process. My main goal is to uni...

Resolved! How to access apps on Headset when in PC Link

Hi everyone,Sorry for being dumb - I'm sure these two questions will sound inane, but here goes...1) When I connect my Quest 2 headset to my PC with the link cable and get the oculus's virtual Dashboard - I can't see a way to access the apps that are...

Doc_Gee by Level 2
  • 237 Views
  • 2 replies
  • 0 kudos

pain for a game not showing in oculus app

i bought beat saber on the oculus quest 2 and when i go in the oculus app it's not in my library so i searched for it and it said i had to buy it again so i checked my purchase history then it says i bought DLCs for it but not the game pls help.

Screenshot (4).png
Labels