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Resolved! Quest 2 - Software Update Required

I have had this issue trying to pair both of my Quest 2's for the last 4 days. When you click 'try again' it just loops back to this screen.I have tried reinstalling the app (including updating the app), using an IOS phone and using an Android phone,...

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G_CDoc by Level 2
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  • 24 replies
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Resolved! Facebook Account banned

My Facebook account that was linked to my oculus quest 2 was banned for no reason, I don’t even use Facebook and I only made it for my vr. Since my Facebook account was banned so is my oculus so now I can’t play anything and I can’t even sign in or d...

Known Issue - Headset logged out and missing app library

Hi everyone, the team is working on an issue now based on some reports that users are getting logged out of their headset or aren't seeing their purchased apps. In some of these cases, you might not be able to log back in. The team is working to get ...

Avatar creation error? (Network Connection Error)

I’ve been experiencing this weird profile error regarding my oculus avatar. Weirdly, I’m still able able to see my avatar in-game, through both oculus parties and Pokerstars. I guess my issue is that it won’t show up on my horizon profile. Any fixes ...

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Need to change Base avatar!

I accidentally selected the wrong base avatar and cannot change it. I’m able to edit the appearance of my initial selection but I can’t change the body. I chatted with support and was told this is not an option… please allow users to delete avatars a...

Edit Avatar Crashing - Oculus GO

Hello all, I have recently picked up my Oculus GO again and found that it was in an "undesirable state". It was stuck in the three dot infinitely loading state when trying to boot. I attempted a fix I saw online where I connect via my app and turn on...

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