Support
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Quest 2 - Software Update Required

I have had this issue trying to pair both of my Quest 2's for the last 4 days. When you click 'try again' it just loops back to this screen.I have tried reinstalling the app (including updating the app), using an IOS phone and using an Android phone,...

img_8913.png
G_CDoc by Level 2
  • 2040 Views
  • 28 replies
  • 8 kudos

Resolved! No access to Facebook account

My Facebook account that was linked to my oculus quest 2 was banned for no reason, I don’t even use Facebook and I only made it for my vr. Since my Facebook account was banned so is my oculus so now I can’t play anything and I can’t even sign in or d...

Known Issue - Headset logged out and missing app library

Hi everyone, the team is working on an issue now based on some reports that users are getting logged out of their headset or aren't seeing their purchased apps. In some of these cases, you might not be able to log back in. The team is working to get ...

Resolved! Brand new Quest 2 - Damaged screen

Hi everyone, I just recieved my Quest 2 from Amazon (seemed to arrive unharmed), put the siilcone cover on, took off the little plastic bits on the lenses and I'm greeted with a horrible thick band of corrupted vertical lines only through the left le...

LEFT VERTICAL BARS 2.jpg LEFT VERTICAL BARS 1.jpg RIGHT HORIZONTAL BARS.jpg

Oculus Quest 2 Left Controller Pulling Back

I was playing Blade & Sorcery using a Link Cable when I noticed I suddenly couldn't move forward using the left analog stick. I could move in every direction normally except for when I pushed the analog stick forward in which I would stand in place o...

Oculus Quest 2 won't turn on even after Hard Reset.

So I've tried both changing the charger used and hard resetting but the screen won't turn on either way. The light on the right side is also permanently on, never changing after hours of charging or not charging it for two hole weeks. I've never drop...

Left controller not working

so the last time i played was 2 weeks ago and every thing was fine but today when i went to play BeatSaber my left controller started disconnecting after the second song. Since i store my quest and controller i dont know why it's doing that i've trie...

Volt720 by Level 2
  • 200 Views
  • 2 replies
  • 1 kudos

Broken Controllers

Around Mid November to December last year I got my Oculus Quest 2, and ever since, they had issues, nonstop tracking problems, dying off and on again, but i didn't think anything of it. Now, today, my controllers just completely stopped, its been abo...

Quest Gen 1 Right Trigger Firing Incorrectly

Hello, I bought an Oculus Quest 1 back at launch and never had any issues with it. I hadn't used it in a couple of months and decided to get back into it a few days ago. For the first couple of hours I had no issue, but then the right controller star...

Its been 10 days and I still cant get Oculus to install

So for some reason Oculus decided to uninstall itself when i tried to repair it, which it told me to do, and now it wont let me reinstall it. Ive tried restarting, reinstalling, deleting files, safe mode, reinstalling the installer, giving it admin p...

Reepus by Level 3
  • 705 Views
  • 2 replies
  • 0 kudos

Oculus Quest Not Running VRChat

I've played VRChat on my quest 1 for over 1 year and now when I try to play it loads fine until a few minutes later it crashes, allowing me to move my head pov from VRChats "window" with darkness all around. Anyone know a fix for this?

Labels