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Resolved! Quest 2 - Software Update Required

I have had this issue trying to pair both of my Quest 2's for the last 4 days. When you click 'try again' it just loops back to this screen.I have tried reinstalling the app (including updating the app), using an IOS phone and using an Android phone,...

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G_CDoc by Level 2
  • 2040 Views
  • 28 replies
  • 8 kudos

Resolved! No access to Facebook account

My Facebook account that was linked to my oculus quest 2 was banned for no reason, I don’t even use Facebook and I only made it for my vr. Since my Facebook account was banned so is my oculus so now I can’t play anything and I can’t even sign in or d...

Known Issue - Headset logged out and missing app library

Hi everyone, the team is working on an issue now based on some reports that users are getting logged out of their headset or aren't seeing their purchased apps. In some of these cases, you might not be able to log back in. The team is working to get ...

Resolved! ovr-platform-util.exe wont run on my windows 11

Any attempt to run the tool will give me this error, I have pasted every portion of this error message and had only a vague reference to a missing JRE.I tried to install a java runtime enviromenet but I don't even know which is missing.Can someone he...

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Linkens by Level 2
  • 144 Views
  • 2 replies
  • 0 kudos

Light mode no longer available

Hello i was wondering if there was a way to turn on light mode as i used to have light mode turned on for my quest 2 however recently i wanted to re-enable light mode and i cannot find the option to do so

Oculus quest 2 screen freezing

After updating my screen will freeze in place and everything becomes unresponsive. When I look around I see black and then a upside down version of the screen that I froze onHappens every 30 to 40 seconds and lasts about as long each time

Keep black screen in oculus link after closing a game on PC

I use quest 2 to connect with my PC. Each time a close a game on PC accidentally or the game crashed, oculus link will be freezed and keep black screen. However, it will be fine if i close the game in quest 2. I need to reinstall the oculus app on pc...

YauFeel by Level 2
  • 140 Views
  • 1 replies
  • 0 kudos

Annoying bug in the Headset

Please help me out here. So the sound when you select any thing in the menu or in the settings keeps looping and there's no way that I know of to stop it. some times it goes away but most of the time it stays its very annoying it lingers in games and...

Resolved! 128GB Oculus cannot use more than 64GB

My 128GB Quest 2 shows a weird behaviour with regard to its storage memory: I used only 32GB, yet it displays memory as 50% used. Also I cannot upload more than 64GB, the system claiming memory full. So basically I can use only 64GB out of 128GB righ...

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Lone Echo 2 - Series of Issues.

First let me say this game is awesome... if not a bit stable. I have been through the following iterations: Completely stable experience with the original Lone Echo. Install Lone Echo 2 and was able to play for 45 minutes before picture and sound sta...

Anonymous by Not applicable
  • 415 Views
  • 1 replies
  • 0 kudos

"it looks like you've already installed Oculus.

hi, so for my like 20 time in multiple months I've tried installing the oculus companion pc software and every time I get the same result the app says it cant reach oculus runtimes, I've searched all over the internet oculus forums, reddit, YouTube v...

Resolved! V30 Update WiFi Issues (BUG)

After updating to v30 my quest 2 keeps randomly randomly disconnecting from WiFi. And sometimes the WiFi speed will slow down <100 Mbps.

Cant download my game (yes theres enough storage)

Im quite mad about this. i payed 60 pounds for the walking dead saints and sinners and a month after i bought it (AT LIKE DECEMBER) it broke, i cant install it, and it crashes often. and i cant refund it since ive played for over 2 hours and over 2 w...

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