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Cannot add payment method

So i had to remove my payment methods due to being unable to purchase bonelab, now heres a major problem, its not letting meadd a paypal account but its letting me add my credit card info?

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Resolved! Teen cannot ask for permission for game

My son is trying to reqeust access to Pavlov Shack. When he finds the game on his app there is no option for him to request for parental permission.I am linked to his account and I have notifications on.What do we need to do?Cheers

Resolved! Quest 2 - Software Update Required

I have had this issue trying to pair both of my Quest 2's for the last 4 days. When you click 'try again' it just loops back to this screen.I have tried reinstalling the app (including updating the app), using an IOS phone and using an Android phone,...

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G_CDoc by Level 2
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  • 55 replies
  • 8 kudos

Resolved! No access to Facebook account

My Facebook account that was linked to my oculus quest 2 was banned for no reason, I don’t even use Facebook and I only made it for my vr. Since my Facebook account was banned so is my oculus so now I can’t play anything and I can’t even sign in or d...

Known Issue - Headset logged out and missing app library

Hi everyone, the team is working on an issue now based on some reports that users are getting logged out of their headset or aren't seeing their purchased apps. In some of these cases, you might not be able to log back in. The team is working to get ...

Blackscreen on PC and all aircooling on 100 Prozent! (Fixed)

Hey guys, my problem is that when i have the occulus quest 2. And I want to connect to my PC via "Airlink". Then I get a black screen on my PC screen and all my fans are at 100 percent and it sounds like a jet. I have already reinstalled Windows and ...

Vivox connection problem

Noticed some games that I play updated (onward + contractors) and started using Vivox comms. Since then , it wont connect and cant communicate (hear or talk) with other players. It does on occasion work, 1 in 20 times I login . Please advise. Thank y...

xk1955 by Level 2
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  • 0 replies
  • 0 kudos

Problem with Facebook login to Oculus

My 15yo son has a Facebook/Oculus account merged but he forgot his Oculus password and now cannot login to Oculus and use his profile.- When he tries to use "Forgot Password" in Oculus - the page says "You merged this Oculus account with Facebook acc...

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Virtual Desk and Virtual Couch position bug.

If the virtual couch or virtual desk experimental settings are active their location and position are sometimes altered when turning or moving about within the Quest 2's home screen. The couch has shifted in elevation once and shifted wildly out of t...

My quest2 doesn't work properly after updating V40

My quest2 automatically updates V40. When I shut down or restart the system, the black screen will not display any screen. When you restore the factory settings and activate, there is a great probability that the screen will still be black.!I hope th...

freezeing

when i am in build mode i have already factory reset my oculus and before i d did i backed up my stuff , did a regular rest and done unstailling and re installing of horizon worlds and still when i am in build mode and or regular traveling i glitch a...

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