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Cannot add payment method

So i had to remove my payment methods due to being unable to purchase bonelab, now heres a major problem, its not letting meadd a paypal account but its letting me add my credit card info?

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Resolved! Teen cannot ask for permission for game

My son is trying to reqeust access to Pavlov Shack. When he finds the game on his app there is no option for him to request for parental permission.I am linked to his account and I have notifications on.What do we need to do?Cheers

Resolved! Quest 2 - Software Update Required

I have had this issue trying to pair both of my Quest 2's for the last 4 days. When you click 'try again' it just loops back to this screen.I have tried reinstalling the app (including updating the app), using an IOS phone and using an Android phone,...

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G_CDoc by Level 2
  • 3509 Views
  • 55 replies
  • 9 kudos

Resolved! No access to Facebook account

My Facebook account that was linked to my oculus quest 2 was banned for no reason, I don’t even use Facebook and I only made it for my vr. Since my Facebook account was banned so is my oculus so now I can’t play anything and I can’t even sign in or d...

Known Issue - Headset logged out and missing app library

Hi everyone, the team is working on an issue now based on some reports that users are getting logged out of their headset or aren't seeing their purchased apps. In some of these cases, you might not be able to log back in. The team is working to get ...

Casting No Longer Works

Hi, I have a Quest 2 and a Samsung S7 Plus tablet. When i first purchased both and up until recent updates of headset and app i used to be able to cast from the headset to the tablet. since recent updates i can no longer cast successfully. The circle...

Roky360 by Level 4
  • 1319 Views
  • 19 replies
  • 2 kudos

Casting to PC's browser not working since latest update

As the title says. I already tried fixes like resetting both quest2 and my pc or router/modem, disconnecting devices from wifi and connecting again and nothing worked, sometimes when i'm stubborn enough and tries to cast dozens of times it works even...

Resolved! Quest and oculus phone app stopped connecting

İ can’t get my quest 2 to connect to my oculus phone app for streaming or sharing links any more. Both are on the same WiFi network.PS. İ have restarted both and İ have reinstalled the app.

Sorry this content isn't available right now

When I signed in under my Facebook account to cast on my computer it tells me that sorry this content is available right now and I can't access anything on Oculus website on my computer

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