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Cannot add payment method

So i had to remove my payment methods due to being unable to purchase bonelab, now heres a major problem, its not letting meadd a paypal account but its letting me add my credit card info?

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Resolved! Teen cannot ask for permission for game

My son is trying to reqeust access to Pavlov Shack. When he finds the game on his app there is no option for him to request for parental permission.I am linked to his account and I have notifications on.What do we need to do?Cheers

Resolved! Quest 2 - Software Update Required

I have had this issue trying to pair both of my Quest 2's for the last 4 days. When you click 'try again' it just loops back to this screen.I have tried reinstalling the app (including updating the app), using an IOS phone and using an Android phone,...

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G_CDoc by Level 2
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  • 55 replies
  • 8 kudos

Resolved! No access to Facebook account

My Facebook account that was linked to my oculus quest 2 was banned for no reason, I don’t even use Facebook and I only made it for my vr. Since my Facebook account was banned so is my oculus so now I can’t play anything and I can’t even sign in or d...

Known Issue - Headset logged out and missing app library

Hi everyone, the team is working on an issue now based on some reports that users are getting logged out of their headset or aren't seeing their purchased apps. In some of these cases, you might not be able to log back in. The team is working to get ...

Complaint: Purchased products locked to Facebook account

When I was.... a lot younger.... I made a Facebook, and thought it would be cool to post party pictures and every fun comment I could think of. Many years later, I now no longer want the people I "Facebook" know, or anyone else, to have access to tho...

When will be the account got fixed?

Waiting! Waiting! Waiting! Just ask me to wait. Chatted with Glenze in my case. I have submitted the ticket to ask some questions, such as can I install some free game to play until you fix the login issue. No one reply. I want to know when will be f...

Resolved! Complaint

I'm not sure where to post this.. The support tech Francisco A. told me there is no phone number for support or way to talk to a supervisor the only thing i can do is post my complaint here. I contacted support two times, but no one can tell me where...

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