Support
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

paypal not working

So i had to remove my payment methods due to being unable to purchase bonelab, now heres a major problem, its not letting meadd a paypal account but its letting me add my credit card info?

BDF1E50B-69F0-4E59-882D-65AE05B9BC38.png

Resolved! Teen cannot ask for permission for game

My son is trying to reqeust access to Pavlov Shack. When he finds the game on his app there is no option for him to request for parental permission.I am linked to his account and I have notifications on.What do we need to do?Cheers

Resolved! Quest 2 - Software Update Required

I have had this issue trying to pair both of my Quest 2's for the last 4 days. When you click 'try again' it just loops back to this screen.I have tried reinstalling the app (including updating the app), using an IOS phone and using an Android phone,...

img_8913.png
G_CDoc by Level 2
  • 2966 Views
  • 40 replies
  • 8 kudos

Resolved! No access to Facebook account

My Facebook account that was linked to my oculus quest 2 was banned for no reason, I don’t even use Facebook and I only made it for my vr. Since my Facebook account was banned so is my oculus so now I can’t play anything and I can’t even sign in or d...

Known Issue - Headset logged out and missing app library

Hi everyone, the team is working on an issue now based on some reports that users are getting logged out of their headset or aren't seeing their purchased apps. In some of these cases, you might not be able to log back in. The team is working to get ...

Screenshot not working with controllers

I'm sure I can't be the only one that is having this problem, I can't take screenshots with the Oculus button and the trigger anymore. Did they change it, I can still do it with voice commands but it isn't always consistent or it takes too long to ca...

Oculus Quest 2 Left Controller Pulling Back

I was playing Blade & Sorcery using a Link Cable when I noticed I suddenly couldn't move forward using the left analog stick. I could move in every direction normally except for when I pushed the analog stick forward in which I would stand in place o...

Resolved! Quest 2 Controller Stick Drift On First Day Of Use

I recently got an Oculus Quest 2 on the 12th of March and I booted it up with no problems being present. I had been playing VR Chat for about 4 hours after first booting it up and my character started moving backwards by them selves. I brushed this o...

Left Controller Spring Broken

Hello, I recently bought a Meta Quest 2 from Wal-Mart and recently became an Oculus member.I have enjoyed playing with the Quest 2 since I've had it, but I have recently ran into a fatal issue. I had been experiencing controller drift on my left cont...

Controller Replacements

HEY, WHEN ARE CONTROLLER REPLACEMENTS GOING TO BE AVAILABLE??? I notice that there have been SO MANY requests for these, you've created their own labels. Any update on supply? thanks

Warranty

How do you know if you're warranty is still active?My controllers are broken. The right controller got teared apart when I was playing a game (Mid game) and the left controller trigger got loosed out of its spot.

Capacitive Finger Pointing not working over Airlink

Hand controls work as expected inside the native Quest 2 environment, but as soon as I connect to my pc via airlink it stops functioning, preventing me from playing a lot of games.Pressing the buttons works as expected, just none of the capacitive fu...

Brand new Left controller does not work

When i try to pair my out of the box meta quest 2 Left controller,- the right controller vibrates once,- then it blinks every second with a higher intensity then the normal 'pulsing' blinkOn the mobile app, i see the right controller with the battery...

khilex by Level 2
  • 182 Views
  • 2 replies
  • 0 kudos

Quest 2 just updated, now audio and controller...

My quest 2 just got updated to the latest public version of the software. I now have the meta logo on boot. I'm having 2 pretty major issues and I'm hoping someone has some info that can help. First I'm no longer getting any audio and the audio worke...

d0x360 by Level 4
  • 389 Views
  • 1 replies
  • 0 kudos

Left controller not working

so the last time i played was 2 weeks ago and every thing was fine but today when i went to play BeatSaber my left controller started disconnecting after the second song. Since i store my quest and controller i dont know why it's doing that i've trie...

Volt720 by Level 2
  • 202 Views
  • 2 replies
  • 1 kudos

Resolved! Headset not recognizing controllers and sending me to void

I have a Quest 2 that I got a bit ago and everything has been working fine, but recently when I tried to go into Air Link, I got an error message, the type where it says 'this app is not responding' but it said the guardian was the app that wasn't re...

User298 by Level 3
  • 499 Views
  • 4 replies
  • 0 kudos

Broken Controllers

Around Mid November to December last year I got my Oculus Quest 2, and ever since, they had issues, nonstop tracking problems, dying off and on again, but i didn't think anything of it. Now, today, my controllers just completely stopped, its been abo...

Oculus controller drift

I got a quest 2 6 days ago and since the day I got it I've been having this drift on the right joystick that always drifts upwards or to the left, I initially thought this was a browser issue and I hadn't been experiencing it in any games up until ye...

How do i fix this bug on my controller

When I'm playing echo VR, I notice sometimes on my right controller when I push right on the stick it makes me go left instead, it's 50/50, sometimes it works, sometimes it doesn't. So I saw the stick calibration thing in settings and I went and chec...

Labels