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Resolved! Quest 2 - Software Update Required

I have had this issue trying to pair both of my Quest 2's for the last 4 days. When you click 'try again' it just loops back to this screen.I have tried reinstalling the app (including updating the app), using an IOS phone and using an Android phone,...

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G_CDoc by Level 2
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  • 7 kudos

Resolved! Facebook Account banned

My Facebook account that was linked to my oculus quest 2 was banned for no reason, I don’t even use Facebook and I only made it for my vr. Since my Facebook account was banned so is my oculus so now I can’t play anything and I can’t even sign in or d...

Known Issue - Headset logged out and missing app library

Hi everyone, the team is working on an issue now based on some reports that users are getting logged out of their headset or aren't seeing their purchased apps. In some of these cases, you might not be able to log back in. The team is working to get ...

Elite Strap not charging

I got an elite strap a few months ago, and it was working just fine, but today it doesn't charge. I can charge the headset itself just fine, but the elite strap just doesn't charge. It keeps telling me that the battery is '--%' What's the problem? Is...

Cannot submit Oculus support ticket.

I have tried many times to submit an oculus support ticket, as I just discovered my Elite strap with battery has broken while in storage, and I have had it for less than a year, so I am trying to find out if I qualify for a replacement but no matter ...

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