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Resolved! Quest 2 - Software Update Required

I have had this issue trying to pair both of my Quest 2's for the last 4 days. When you click 'try again' it just loops back to this screen.I have tried reinstalling the app (including updating the app), using an IOS phone and using an Android phone,...

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G_CDoc by Level 2
  • 2040 Views
  • 28 replies
  • 8 kudos

Resolved! No access to Facebook account

My Facebook account that was linked to my oculus quest 2 was banned for no reason, I don’t even use Facebook and I only made it for my vr. Since my Facebook account was banned so is my oculus so now I can’t play anything and I can’t even sign in or d...

Known Issue - Headset logged out and missing app library

Hi everyone, the team is working on an issue now based on some reports that users are getting logged out of their headset or aren't seeing their purchased apps. In some of these cases, you might not be able to log back in. The team is working to get ...

usb 3.0 repeated disconnect issue

this issue started after 1 session of stable connection using usb 3.0 with the same cable, and same port. However, after taking a break and coming back later, my pc refuses to stay connected to the quest when using 3.0 ports. My usb cable (which has ...

Resolved! Avatar creation error? (Network Connection Error)

I’ve been experiencing this weird profile error regarding my oculus avatar. Weirdly, I’m still able able to see my avatar in-game, through both oculus parties and Pokerstars. I guess my issue is that it won’t show up on my horizon profile. Any fixes ...

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The Horizon code keeps having error.

I was going to play beat saber, but I can't because the horizon code won't let me, and after trying countlessly and being locked out for an hour, I've typed it in the website correctly each time, but on the headset it says an error occured, and it al...

STUCK ON PAIRING SCREEN TRACKING NOT WORKING

Just received my quest 2 yesterday, and I'm stuck on the pairing screen. The app shows that the Oculus and both controllers are connected, but in the Oculus, the middle dot is stuck and it cannot detect the tracking controllers. I've restarted it num...

Casting to PC's browser not working since latest update

As the title says. I already tried fixes like resetting both quest2 and my pc or router/modem, disconnecting devices from wifi and connecting again and nothing worked, sometimes when i'm stubborn enough and tries to cast dozens of times it works even...

Oculus software install keeps stopping after so many tries

I keep getting the error message below. Please help [Warning] [7/15/2022 4:03:45 PM] Error submitting Marauder packet:System.Net.Http.HttpRequestException: Error while copying content to a stream. ---> System.IO.IOException: Unable to write data to t...

"Can't reach Oculus service" error

Hi, I'm getting en error says "Can't reach Oculus service. Please try restarting your computer. If that doesn't work, try repairing your Oculus app". Please find the details below: I am receiving this error on PC application. I could download the app...

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Kiwixi by Level 2
  • 175 Views
  • 1 replies
  • 0 kudos

Quest 2 will NOT connect to the WIFI at all

I've tried rebooting, factory reset on the Quest, factory reset on my modem, changing passwords, signing in and out of the app on my phone but NOTHING works. It is currently a very expensive paperweight, how do I fix this?

TAJack by Level 2
  • 86 Views
  • 1 replies
  • 0 kudos

After V38 update: Lost tracking when I look to my right.

Ever since I've updated to V38 I keep getting the lost tracking error while playing my flight sim. - Meta Quest 2 V38- Stationary (siting at a desk)- PCVR (Oculus windows app V38)- DCS flight sim- Oculus link cable- Ample lighting (never had a proble...

Keep black screen in oculus link after closing a game on PC

I use quest 2 to connect with my PC. Each time a close a game on PC accidentally or the game crashed, oculus link will be freezed and keep black screen. However, it will be fine if i close the game in quest 2. I need to reinstall the oculus app on pc...

YauFeel by Level 2
  • 140 Views
  • 1 replies
  • 0 kudos

Solution for unable to install from Rift Store

This is mainly for Beat Saber, but there is an option to download other games as well. I was unable to download the latest version of Beat Saber and kept getting the message "Oculus - Store Notification - Sorry, we couldn't install Beat Saber. Visit ...

Resolved! No Oculus Home and no devices registered

Hi! This issue started at 2020-12-16. I get this error always when I use my headset:I have the latest Oculus software, the latest drivers, I have internet connection, the firewall doesn't block the software (as everything else is working fine). I hav...

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g0phr by Level 3
  • 575 Views
  • 7 replies
  • 0 kudos

Install Error During Software Install Please Help

I recently purchased on Oculus Quest 2 and I found out that in order to play games on my PC I have to install the Oculus software on my PC. So I went to the website and began downloading the Oculus software in order to move forward in my attempt to p...

Flash Sale Cannot Buy Gaming Essentials Pack Error 2078011

Hi all Really annoying error - getting a purchase failed  error message 2078011 error when trying to buy the flash sale bundle. I have two of the apps. Never had an issue before with part bundle purchases. But it seems it is fairly common from a quic...

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Its been 10 days and I still cant get Oculus to install

So for some reason Oculus decided to uninstall itself when i tried to repair it, which it told me to do, and now it wont let me reinstall it. Ive tried restarting, reinstalling, deleting files, safe mode, reinstalling the installer, giving it admin p...

Reepus by Level 3
  • 705 Views
  • 2 replies
  • 0 kudos

Oculus home installation error

i recently got a rift s and am trying to install the oculus home app onto my pc, the app starts off downloading but then when it proceeds to install the downloaded content it brings up an error at a consistent progress threshold. I've tried reinstall...

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