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Resolved! Quest 2 - Software Update Required

I have had this issue trying to pair both of my Quest 2's for the last 4 days. When you click 'try again' it just loops back to this screen.I have tried reinstalling the app (including updating the app), using an IOS phone and using an Android phone,...

G_CDoc by Level 2
  • 24 replies
  • 7 kudos

Resolved! Facebook Account banned

My Facebook account that was linked to my oculus quest 2 was banned for no reason, I don’t even use Facebook and I only made it for my vr. Since my Facebook account was banned so is my oculus so now I can’t play anything and I can’t even sign in or d...

Known Issue - Headset logged out and missing app library

Hi everyone, the team is working on an issue now based on some reports that users are getting logged out of their headset or aren't seeing their purchased apps. In some of these cases, you might not be able to log back in. The team is working to get ...

Quest 2 loses tracking and guardian

So, this has been an issue I have had for the past week. Very recently, My Oculus Quest 2 keeps losing its tracking very frequently. It seems that it loses tracking about 20 seconds into setting up a guardian. Speaking of the guardian system, every t...

Stationary guardian - red circles for arms

I have noticed that my Stationary Guardian now shows me vertical grid and circles where my hands pass the boundaries, it's very narrow and super annoying and inconvenient in games. You can't see the game itself behind all that. Is there a way to swit...

"Tracking lost" suddenly very often on 2 headsets

I have access to 2 Quest2s. After some update they tracking has become significantly bad on both! Both headsets are used in a corporate environment in a gentle way for development work and both are overnight almost unuseable. This is in an environmen...

Stationary guardian - warning grid missing

Hey, today I started up my Oculus Quest 2 and noticed the red warning grid (when you're passing guardian boundaries with your hands) missing; all that happens now is blue circle on the floor level lights up, which isn't helping much.I'm a bedroom pla...

Develope improved Guardian

Hi. I am a university student and for my thesis I'm trying to improve onto the guardian system by creating a new one and make use of external depth sensing cameras such as a 3D LiDAR to be able to detect obstacles in real-time and represent a 3D mesh...

Quest 2 Guardian and tracking issues came back after v32

For a while I was having the seemingly common problem with the Quest 2 guardian where, when setting the floor, it moves up with you as you stand up and the guardian itself moves around as well, basically rendering the guardian unusable. Furthermore, ...