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Resolved! Quest 2 - Software Update Required

I have had this issue trying to pair both of my Quest 2's for the last 4 days. When you click 'try again' it just loops back to this screen.I have tried reinstalling the app (including updating the app), using an IOS phone and using an Android phone,...

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G_CDoc by Level 2
  • 1316 Views
  • 18 replies
  • 7 kudos

Resolved! Facebook Account banned

My Facebook account that was linked to my oculus quest 2 was banned for no reason, I don’t even use Facebook and I only made it for my vr. Since my Facebook account was banned so is my oculus so now I can’t play anything and I can’t even sign in or d...

Known Issue - Headset logged out and missing app library

Hi everyone, the team is working on an issue now based on some reports that users are getting logged out of their headset or aren't seeing their purchased apps. In some of these cases, you might not be able to log back in. The team is working to get ...

Quest 2 will NOT connect to the WIFI at all

I've tried rebooting, factory reset on the Quest, factory reset on my modem, changing passwords, signing in and out of the app on my phone but NOTHING works. It is currently a very expensive paperweight, how do I fix this?

TAJack by Level 2
  • 86 Views
  • 1 replies
  • 0 kudos

No internet black screen

So I have an oculus rift, I had been using it fine a matter of a few days ago. One day I lose my internet, and now the rift is black screening all the games I try to open. I can see on my screen that the game is launching and tracking fine, I can eve...

Quest 2 High Ping and Jitter

Hi, After some help or guidance.... Recently invested in Shadow Tech virtual gaming PC service for the primary reason of playing VR games on my Quest 2. I've worked in IT for 12 years so not phased by any technical setup or specific processes require...

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My oculus is in a differnt date and year

I says that I'm in the year 2034 when I'm in 2022 and idk why I loaded in to my oculus and I couldn't play my games because I "didn't have internet" when I did and I'm just confused can someone help me

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