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Resolved! Quest 2 - Software Update Required

I have had this issue trying to pair both of my Quest 2's for the last 4 days. When you click 'try again' it just loops back to this screen.I have tried reinstalling the app (including updating the app), using an IOS phone and using an Android phone,...

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G_CDoc by Level 2
  • 1812 Views
  • 25 replies
  • 7 kudos

Resolved! Facebook Account banned

My Facebook account that was linked to my oculus quest 2 was banned for no reason, I don’t even use Facebook and I only made it for my vr. Since my Facebook account was banned so is my oculus so now I can’t play anything and I can’t even sign in or d...

Known Issue - Headset logged out and missing app library

Hi everyone, the team is working on an issue now based on some reports that users are getting logged out of their headset or aren't seeing their purchased apps. In some of these cases, you might not be able to log back in. The team is working to get ...

Resolved! No "Connect Move to Oculus Mobile App" in Move app settings

Hello,I am hoping to connect the oculus move app to my apple health app. Unfortunately, I do not seem to have that option available even though it was suppose to have been released to everyone. I am on the latest software, and even tried factory rese...

jmbjmb98 by Level 2
  • 1417 Views
  • 43 replies
  • 1 kudos

Sync Oculus Move with the mobile app

Hello,I’d like to synchronise Oculus Move with my phone. I saw your tutorial, but a don’t find the button « Connect Move to Oculus Mobile App » in the settings.thank you for your help.

Missing Home Environments and Missing Official Apps

A few days ago, I began having several issues in Home Environment section and in App library. I rebooted Quest 2 a few times, still no luck. Problems are: I'm stuck with one home environment and others are not there. The section is empty except for t...

Kiwixi by Level 2
  • 553 Views
  • 8 replies
  • 1 kudos

Resolved! Can't log in to Oculus Move through Facebook on Quest 2

I've been wanting to try out the Oculus Move app on my Oculus Quest 2 but I haven't been able to log in. I've been trying for many months and always have the same issue which is the following: I launch the Move app and it asks me to log in with Faceb...

GJ24 by Level 3
  • 562 Views
  • 8 replies
  • 0 kudos
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