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Cannot add payment method

So i had to remove my payment methods due to being unable to purchase bonelab, now heres a major problem, its not letting meadd a paypal account but its letting me add my credit card info?

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Resolved! Teen cannot ask for permission for game

My son is trying to reqeust access to Pavlov Shack. When he finds the game on his app there is no option for him to request for parental permission.I am linked to his account and I have notifications on.What do we need to do?Cheers

Resolved! Quest 2 - Software Update Required

I have had this issue trying to pair both of my Quest 2's for the last 4 days. When you click 'try again' it just loops back to this screen.I have tried reinstalling the app (including updating the app), using an IOS phone and using an Android phone,...

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G_CDoc by Level 2
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  • 8 kudos

Resolved! No access to Facebook account

My Facebook account that was linked to my oculus quest 2 was banned for no reason, I don’t even use Facebook and I only made it for my vr. Since my Facebook account was banned so is my oculus so now I can’t play anything and I can’t even sign in or d...

Known Issue - Headset logged out and missing app library

Hi everyone, the team is working on an issue now based on some reports that users are getting logged out of their headset or aren't seeing their purchased apps. In some of these cases, you might not be able to log back in. The team is working to get ...

Resolved! Avatar creation error? (Network Connection Error)

I’ve been experiencing this weird profile error regarding my oculus avatar. Weirdly, I’m still able able to see my avatar in-game, through both oculus parties and Pokerstars. I guess my issue is that it won’t show up on my horizon profile. Any fixes ...

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Oculus Quest 2 Wireless Connection Trouble

Hello. I'm using a very specific setup so it might be hard to reproduce. The problem arises when using a PC VR setup, connecting Oculus Quest 2 to PC in a particular way. Instead of using a router for Air Link functionality, I create a hotspot on my ...

Turning on the Quest 2 completely stalls my network

averaging 50Mbps on speedtests, but as soon as the Quest 2 is booted up, it plummets to 100Kbps. I've been looking for solutions on google but all I've found were other WiFi issues and forum posts without any solution. Any idea what I could do to fix...

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