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Resolved! paypal not working

So i had to remove my payment methods due to being unable to purchase bonelab, now heres a major problem, its not letting meadd a paypal account but its letting me add my credit card info?

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Resolved! Teen cannot ask for permission for game

My son is trying to reqeust access to Pavlov Shack. When he finds the game on his app there is no option for him to request for parental permission.I am linked to his account and I have notifications on.What do we need to do?Cheers

Resolved! Quest 2 - Software Update Required

I have had this issue trying to pair both of my Quest 2's for the last 4 days. When you click 'try again' it just loops back to this screen.I have tried reinstalling the app (including updating the app), using an IOS phone and using an Android phone,...

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G_CDoc by Level 2
  • 3282 Views
  • 50 replies
  • 8 kudos

Resolved! No access to Facebook account

My Facebook account that was linked to my oculus quest 2 was banned for no reason, I don’t even use Facebook and I only made it for my vr. Since my Facebook account was banned so is my oculus so now I can’t play anything and I can’t even sign in or d...

Known Issue - Headset logged out and missing app library

Hi everyone, the team is working on an issue now based on some reports that users are getting logged out of their headset or aren't seeing their purchased apps. In some of these cases, you might not be able to log back in. The team is working to get ...

Can't install/re-install any games

I have recently pulled out my Oculus rift again and wanted to start playing, I booted and setup everything I needed to do, I signed into Oculus again and tried to re-install my apps, it didn't work. It said "Sorry, we couldn't install *game* visit oc...

Resolved! Can't get any support

New to my Quest2, completed setup and it won't go to the menu. Have been on these pages for almost an hour and every time I click to "submit a ticket' I get a page that says 'Ooops' and I'm stuck yet again without any support. So how do I really get ...

Tolkyyn by Level 2
  • 155 Views
  • 3 replies
  • 1 kudos

Resolved! oculus link not working

I bought a laptop a couple of weeks ago it's a Lenovo legion 5 15ach6a it has a rtx 3050ti, a amd 7 5000, and an interrogated Radeon graphics and it says all works are 3.1, 3.2 about a week ago I used oculus link to play some rift game and it worked ...

K1NGBOB by Level 2
  • 658 Views
  • 4 replies
  • 0 kudos

Oculus Rift CV1 Blank in left eye

I'm trying to get an Oculus Rift CV1 to work, and no matter what I do I can only get an image out of the right eye. The left eye is blank/black.I have tried this in a 6700K system with a 1050ti, and I have tried this in an r5 3600 system with an RX 4...

SteamVR doesn't seem to want to stop.

I've been playing using Link for my quest 2 for at least 3 days, and have only been able to play BONEWORKS as of recently, because of some weird bug.Ever since running SteamVR to play yesterday, It keeps saying that I am "Playing" SteamVR when both S...

Black screen when turning on my quest 2 on

Ever since owning my Quest 2 which I've had since December and every now and then a black screen. My personal area is visible and the see through camera shows up but when I get into the playing area is a black. My barriers still come up if I stick th...

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