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Resolved! paypal not working

So i had to remove my payment methods due to being unable to purchase bonelab, now heres a major problem, its not letting meadd a paypal account but its letting me add my credit card info?

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Resolved! Teen cannot ask for permission for game

My son is trying to reqeust access to Pavlov Shack. When he finds the game on his app there is no option for him to request for parental permission.I am linked to his account and I have notifications on.What do we need to do?Cheers

Resolved! Quest 2 - Software Update Required

I have had this issue trying to pair both of my Quest 2's for the last 4 days. When you click 'try again' it just loops back to this screen.I have tried reinstalling the app (including updating the app), using an IOS phone and using an Android phone,...

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G_CDoc by Level 2
  • 3279 Views
  • 50 replies
  • 8 kudos

Resolved! No access to Facebook account

My Facebook account that was linked to my oculus quest 2 was banned for no reason, I don’t even use Facebook and I only made it for my vr. Since my Facebook account was banned so is my oculus so now I can’t play anything and I can’t even sign in or d...

Known Issue - Headset logged out and missing app library

Hi everyone, the team is working on an issue now based on some reports that users are getting logged out of their headset or aren't seeing their purchased apps. In some of these cases, you might not be able to log back in. The team is working to get ...

Resolved! Content unavailable when asked to continue for an update

The Oculus app started constantly prompting that I hit continue for an update. When trying to proceed, it takes me to a blank page where the following text greets me; "Sorry, this content isn't available right now". No errors or explanations are show...

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B00ie23 by Level 3
  • 125 Views
  • 1 replies
  • 1 kudos

Oculus Quest 2 Controllers wont turn on

My Quest 2 Controllers won't turn on. Unpairing and trying a repair won't do anything as the controllers don't turn on. I've changed the batteries, recharged the batteries, restarted my Quest 2. The controllers don't even show a light.

Your copy of Oculus Platform Command Line Utility is old.

Hi everyone,Trying to upload my first Oculus app to oculus store using both OVR Platform Tool inside Unity and Oculus Developer Hub but it gives the following error.Your copy of Oculus Platform Command Line Utility is old. ** Version 1.67.0.000001 ha...

volcank by Level 2
  • 341 Views
  • 2 replies
  • 0 kudos

Same device showing up multiple times on app

 I don’t know if this is why I am having issues with horizon worlds, but why is my device showing up multiple times on my app? I can’t even delete them. Uninstalled the app and it was still there after I reinstalled.

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Quest 2 not turning on

Recently my oculus quest 2 will not turn on. There's no charging light or anything. I plugged it up for a few hours but all it does is show a black screen and flicker on for less than a second then off. This repeats every few seconds.I have tried hol...

Laptop Alienware M15 R6 not working with Oculus

Hi guys,I recently bought an Alienware M15 R6 Laptop with 11th Generation Intel(R) Core(TM) i7-11800H and a GPU with NVIDIA(R) GeForce RTX(TM) 3070 8GB GDDR6. The laptop has 16GB of Ram.Every time I try to start an application in VR the frame rate ho...

Edit Avatar Crashing - Oculus GO

Hello all, I have recently picked up my Oculus GO again and found that it was in an "undesirable state". It was stuck in the three dot infinitely loading state when trying to boot. I attempted a fix I saw online where I connect via my app and turn on...

Multiple Household Headsets sharing games?

I plan on purchasing a second Quest 2 for my girlfriend who lives with me. We are hoping to play my coop games together, are we able to share the games I have already bought? I recently spent over $300 on the Oculus store for Black Friday, I would ha...

Oculus Rift CV1 Blank in left eye

I'm trying to get an Oculus Rift CV1 to work, and no matter what I do I can only get an image out of the right eye. The left eye is blank/black.I have tried this in a 6700K system with a 1050ti, and I have tried this in an r5 3600 system with an RX 4...

change username only once every 6 months?

Seriously? What is the actual reason for the limit? It sounds really stupid. Isn't it a game I paid my own money for?! It's easier to change the government issued ID name than the Oculus username. 

Di-man by Level 2
  • 314 Views
  • 0 replies
  • 0 kudos

Track headset location

Is there anyway to track a missing quest two? Track as in GPS, or the government tracks us via our masks, not as in the quest tracks my controllers to work in game.

Resolved! Beat Saber Frame Drops

I've had beat saber for a few months now and I've had no problems up until this point. A few days ago I upgraded my pc with new memory and motherboard. After that, I've been getting awful frame drops that make the game practically unplayable. None of...

lganic by Level 3
  • 1483 Views
  • 4 replies
  • 0 kudos

Sensor not woking Windows 10 USB Device not recognised

Any ideas? It was working fine one day, in fact I was playing Medal of Honour: Above and Beyond (Good game), one day and the next it refuses to be found. I've tried re-installing drivers, I've tried changing USB slot, I've been into the Oculus suppor...

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