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Forum Posts

(Not Resolved) Known Issue - V62/63 USB-C Debris/Water Warning

v62 has a big problem with USB port sensor (found the very same issue on my Q3 and the one of my wife)... when used with an extension cable (even if it is a quality cable) from time to time star showing the debris-water warning message. Of course the...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Oculus Rift CV1 Blank in left eye

I'm trying to get an Oculus Rift CV1 to work, and no matter what I do I can only get an image out of the right eye. The left eye is blank/black.I have tried this in a 6700K system with a 1050ti, and I have tried this in an r5 3600 system with an RX 4...

Air link and cable not working for Oculus quest 1

When I open air link or connect via cable, my quest (1) it opens the air link menu(with the white background) and it just freezes, i cant open any games. I can only play oculus games on the normal oculus menu and not any steam games. how do i fix thi...

Resolved! Content unavailable when asked to continue for an update

The Oculus app started constantly prompting that I hit continue for an update. When trying to proceed, it takes me to a blank page where the following text greets me; "Sorry, this content isn't available right now". No errors or explanations are show...

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B00ie23 by Explorer
  • 604 Views
  • 1 replies
  • 1 kudos

Oculus Quest 2 Controllers wont turn on

My Quest 2 Controllers won't turn on. Unpairing and trying a repair won't do anything as the controllers don't turn on. I've changed the batteries, recharged the batteries, restarted my Quest 2. The controllers don't even show a light.

Your copy of Oculus Platform Command Line Utility is old.

Hi everyone,Trying to upload my first Oculus app to oculus store using both OVR Platform Tool inside Unity and Oculus Developer Hub but it gives the following error.Your copy of Oculus Platform Command Line Utility is old. ** Version 1.67.0.000001 ha...

volcank by Honored Guest
  • 991 Views
  • 2 replies
  • 0 kudos

Same device showing up multiple times on app

 I don’t know if this is why I am having issues with horizon worlds, but why is my device showing up multiple times on my app? I can’t even delete them. Uninstalled the app and it was still there after I reinstalled.

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Quest 2 not turning on

Recently my oculus quest 2 will not turn on. There's no charging light or anything. I plugged it up for a few hours but all it does is show a black screen and flicker on for less than a second then off. This repeats every few seconds.I have tried hol...

Laptop Alienware M15 R6 not working with Oculus

Hi guys,I recently bought an Alienware M15 R6 Laptop with 11th Generation Intel(R) Core(TM) i7-11800H and a GPU with NVIDIA(R) GeForce RTX(TM) 3070 8GB GDDR6. The laptop has 16GB of Ram.Every time I try to start an application in VR the frame rate ho...

mat_core by Honored Guest
  • 893 Views
  • 1 replies
  • 1 kudos

Resolved! VRChat always start in desktop (oculus app / rift s)

so for some reason VRChat only start in desktop mod VRChat works but no vr. in the headset you see the loading screen I tried:-uninstall and reinstall VRChat (manually and the uninstall in the Oculus app)-uninstall and reinstall the Oculus app (manua...

Windows 11 Support

Is there any news on the Oculus Link software getting Windows 11 support? The workaround is inconsistent and can be frustrating to keep the debug console in focus, having to take off headset, go to P.C, click the debug console, go back to play space,...

JustJacc by Honored Guest
  • 2531 Views
  • 8 replies
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Edit Avatar Crashing - Oculus GO

Hello all, I have recently picked up my Oculus GO again and found that it was in an "undesirable state". It was stuck in the three dot infinitely loading state when trying to boot. I attempted a fix I saw online where I connect via my app and turn on...

Multiple Household Headsets sharing games?

I plan on purchasing a second Quest 2 for my girlfriend who lives with me. We are hoping to play my coop games together, are we able to share the games I have already bought? I recently spent over $300 on the Oculus store for Black Friday, I would ha...

change username only once every 6 months?

Seriously? What is the actual reason for the limit? It sounds really stupid. Isn't it a game I paid my own money for?! It's easier to change the government issued ID name than the Oculus username. 

Di-man by Honored Guest
  • 665 Views
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Oculus Go Controller Will Not Pair

I tried to use my Go today and found the controller unresponsive. Replaced the battery. The LED comes on, but it wouldn't connect. I tried holding the Oculus and back button. No dice. Rebooted the headset. No joy. As a last-ditch, I deleted the contr...

Track headset location

Is there anyway to track a missing quest two? Track as in GPS, or the government tracks us via our masks, not as in the quest tracks my controllers to work in game.

Longg5805 by Honored Guest
  • 683 Views
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Resolved! Beat Saber Frame Drops

I've had beat saber for a few months now and I've had no problems up until this point. A few days ago I upgraded my pc with new memory and motherboard. After that, I've been getting awful frame drops that make the game practically unplayable. None of...

lganic by Explorer
  • 2928 Views
  • 4 replies
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Sensor not woking Windows 10 USB Device not recognised

Any ideas? It was working fine one day, in fact I was playing Medal of Honour: Above and Beyond (Good game), one day and the next it refuses to be found. I've tried re-installing drivers, I've tried changing USB slot, I've been into the Oculus suppor...

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