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Cannot add payment method

So i had to remove my payment methods due to being unable to purchase bonelab, now heres a major problem, its not letting meadd a paypal account but its letting me add my credit card info?

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Resolved! Teen cannot ask for permission for game

My son is trying to reqeust access to Pavlov Shack. When he finds the game on his app there is no option for him to request for parental permission.I am linked to his account and I have notifications on.What do we need to do?Cheers

Resolved! Quest 2 - Software Update Required

I have had this issue trying to pair both of my Quest 2's for the last 4 days. When you click 'try again' it just loops back to this screen.I have tried reinstalling the app (including updating the app), using an IOS phone and using an Android phone,...

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G_CDoc by Level 2
  • 3525 Views
  • 55 replies
  • 9 kudos

Resolved! No access to Facebook account

My Facebook account that was linked to my oculus quest 2 was banned for no reason, I don’t even use Facebook and I only made it for my vr. Since my Facebook account was banned so is my oculus so now I can’t play anything and I can’t even sign in or d...

Known Issue - Headset logged out and missing app library

Hi everyone, the team is working on an issue now based on some reports that users are getting logged out of their headset or aren't seeing their purchased apps. In some of these cases, you might not be able to log back in. The team is working to get ...

Controller not working (quest 1)

Like many others I have an issue with one of my Oculus Quest controllers  It has been three years since I bought it. I used it a lot in the beginning but for the last year and a half I haven't used it more than a few times. Now I want to play again ...

Can't update Version or connect to games' servers for online.

I am on the original Oculus Quest but I couldn't chose that. I stopped being able to join other players in games (thought I can join parties) because I could no longer connect to any game's server. I noticed that I am still on Ver. 37. However, it sa...

Scotcha by Level 2
  • 135 Views
  • 0 replies
  • 0 kudos

Oculus link working but not loading games

I recently got a new computer and was trying to download everything over from my laptop to my computer. For some reason the oculus link works, I'm able to connect to Steam VR and Roblox, however, any games I have downloaded through oculus app or whil...

I need help with getting my oculus link to work again

When i plug my cable in the back into my motherboard which is usb 3.0. I keep hearing the usb connected and disconnected sounds. And it won't work. But when i plug in and usb to usb extender that is usb 2.0 and than plug it in there it does work. But...

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