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Forum Posts

(Not Resolved) Known Issue - V62/63 USB-C Debris/Water Warning

v62 has a big problem with USB port sensor (found the very same issue on my Q3 and the one of my wife)... when used with an extension cable (even if it is a quality cable) from time to time star showing the debris-water warning message. Of course the...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Controller not working (quest 1)

Like many others I have an issue with one of my Oculus Quest controllers  It has been three years since I bought it. I used it a lot in the beginning but for the last year and a half I haven't used it more than a few times. Now I want to play again ...

Can't update Version or connect to games' servers for online.

I am on the original Oculus Quest but I couldn't chose that. I stopped being able to join other players in games (thought I can join parties) because I could no longer connect to any game's server. I noticed that I am still on Ver. 37. However, it sa...

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Oculus link working but not loading games

I recently got a new computer and was trying to download everything over from my laptop to my computer. For some reason the oculus link works, I'm able to connect to Steam VR and Roblox, however, any games I have downloaded through oculus app or whil...

I need help with getting my oculus link to work again

When i plug my cable in the back into my motherboard which is usb 3.0. I keep hearing the usb connected and disconnected sounds. And it won't work. But when i plug in and usb to usb extender that is usb 2.0 and than plug it in there it does work. But...

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