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Forum Posts

(Not Resolved) Known Issue - V62/63 USB-C Debris/Water Warning

v62 has a big problem with USB port sensor (found the very same issue on my Q3 and the one of my wife)... when used with an extension cable (even if it is a quality cable) from time to time star showing the debris-water warning message. Of course the...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Unable to log into Meta to log into Oculus PC App

Hello Oculus Community, So, I'm trying to log into my Oculus App.I get redirected to my browser, try to log in with Facebook. White Screen. Ok, I'll clear my cookies and cache. That worked, but it just brings me to Facebook instead of logging in my a...

Oculus rift CV1 crashed after several minutes of game

so after opening any game on the rift / turning it on it will work normally. but after around 5 minutes the device boots off, for a few seconds the screens stay on but when you move your head it doesn't move your head in VR and then shuts off.when it...

Resolved! Does Oculus Rift work with 11th Gen Intel Core i5-11400F ??

A completely confused older sibling has arrived!I am new to all this VR prepping stuff, and I have been looking everywhere for answers to this. The USB cables of the Rift itself and the sensors are recognized in the Oculus app. It is just the HDMI ca...

ichikaa by Honored Guest
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No HDMI Connection on Oculus Rift

I recently purchased a new graphics card which was a RTX 3050 and had an original Oculus Rift that was never opened. I recently went to set up my Oculus Rift and as I was setting it up, I connected both of the sensors successfully, but the HDMI canno...

Anti-Matt by Honored Guest
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Oculus Rift: We can't find your sensor - Software Version 37

Since version 37, I keep getting the "We can't find your sensor" error. It happens with both Rift sensors and forces me to have to unplug them from the USB 3.0 ports. Reinstalling the Oculus Driver does not resolve the issue. Setting USB ports to not...

Horizon stops loading after the loading logo.

Hi, I'm using an Oculus Rift and I am a Horizon community member. I noticed that after I upgraded my avatar, my Horizon app doesn't load anymore. When I open the app, it stops at the Loading logo right after I hear the music. by stop, i mean, it cuts...

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