Support
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! paypal not working

So i had to remove my payment methods due to being unable to purchase bonelab, now heres a major problem, its not letting meadd a paypal account but its letting me add my credit card info?

BDF1E50B-69F0-4E59-882D-65AE05B9BC38.png

Resolved! Teen cannot ask for permission for game

My son is trying to reqeust access to Pavlov Shack. When he finds the game on his app there is no option for him to request for parental permission.I am linked to his account and I have notifications on.What do we need to do?Cheers

Resolved! Quest 2 - Software Update Required

I have had this issue trying to pair both of my Quest 2's for the last 4 days. When you click 'try again' it just loops back to this screen.I have tried reinstalling the app (including updating the app), using an IOS phone and using an Android phone,...

img_8913.png
G_CDoc by Level 2
  • 3279 Views
  • 50 replies
  • 8 kudos

Resolved! No access to Facebook account

My Facebook account that was linked to my oculus quest 2 was banned for no reason, I don’t even use Facebook and I only made it for my vr. Since my Facebook account was banned so is my oculus so now I can’t play anything and I can’t even sign in or d...

Known Issue - Headset logged out and missing app library

Hi everyone, the team is working on an issue now based on some reports that users are getting logged out of their headset or aren't seeing their purchased apps. In some of these cases, you might not be able to log back in. The team is working to get ...

Unable to log into Meta to log into Oculus PC App

Hello Oculus Community, So, I'm trying to log into my Oculus App.I get redirected to my browser, try to log in with Facebook. White Screen. Ok, I'll clear my cookies and cache. That worked, but it just brings me to Facebook instead of logging in my a...

Oculus rift CV1 crashed after several minutes of game

so after opening any game on the rift / turning it on it will work normally. but after around 5 minutes the device boots off, for a few seconds the screens stay on but when you move your head it doesn't move your head in VR and then shuts off.when it...

Resolved! Does Oculus Rift work with 11th Gen Intel Core i5-11400F ??

A completely confused older sibling has arrived!I am new to all this VR prepping stuff, and I have been looking everywhere for answers to this. The USB cables of the Rift itself and the sensors are recognized in the Oculus app. It is just the HDMI ca...

ichikaa by Level 2
  • 318 Views
  • 3 replies
  • 0 kudos

No HDMI Connection on Oculus Rift

I recently purchased a new graphics card which was a RTX 3050 and had an original Oculus Rift that was never opened. I recently went to set up my Oculus Rift and as I was setting it up, I connected both of the sensors successfully, but the HDMI canno...

Oculus Rift: We can't find your sensor - Software Version 37

Since version 37, I keep getting the "We can't find your sensor" error. It happens with both Rift sensors and forces me to have to unplug them from the USB 3.0 ports. Reinstalling the Oculus Driver does not resolve the issue. Setting USB ports to not...

Horizon stops loading after the loading logo.

Hi, I'm using an Oculus Rift and I am a Horizon community member. I noticed that after I upgraded my avatar, my Horizon app doesn't load anymore. When I open the app, it stops at the Loading logo right after I hear the music. by stop, i mean, it cuts...

Labels