Support
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! paypal not working

So i had to remove my payment methods due to being unable to purchase bonelab, now heres a major problem, its not letting meadd a paypal account but its letting me add my credit card info?

BDF1E50B-69F0-4E59-882D-65AE05B9BC38.png

Resolved! Teen cannot ask for permission for game

My son is trying to reqeust access to Pavlov Shack. When he finds the game on his app there is no option for him to request for parental permission.I am linked to his account and I have notifications on.What do we need to do?Cheers

Resolved! Quest 2 - Software Update Required

I have had this issue trying to pair both of my Quest 2's for the last 4 days. When you click 'try again' it just loops back to this screen.I have tried reinstalling the app (including updating the app), using an IOS phone and using an Android phone,...

img_8913.png
G_CDoc by Level 2
  • 3256 Views
  • 50 replies
  • 8 kudos

Resolved! No access to Facebook account

My Facebook account that was linked to my oculus quest 2 was banned for no reason, I don’t even use Facebook and I only made it for my vr. Since my Facebook account was banned so is my oculus so now I can’t play anything and I can’t even sign in or d...

Known Issue - Headset logged out and missing app library

Hi everyone, the team is working on an issue now based on some reports that users are getting logged out of their headset or aren't seeing their purchased apps. In some of these cases, you might not be able to log back in. The team is working to get ...

Anyone else not receiving their Quest 2 headset?

Anyone not receive the headset they ordered? Mine is still estimated to arrive August 4th, but hasn't even been shipped. I received the Elite Strap that was in the same order, so I'm wondering if there's a holdup with the Quest 2 headset specifically...

navadda by Level 4
  • 82 Views
  • 1 replies
  • 1 kudos

Resolved! Order been delayed for 5 DAYS

I ordered an Oculus Quest 2, and it's been 5 days but it STILL hasn't been shipped.I contacted support 4 times and they told me to contact them the next day if I still didn't receive my tracking information. They also told me, and I quote "Note that ...

Quest 2 no updates on shipping

I ordered the Oculus Quest 2 on January 13th, the payment went through, and it says it was labeled and "shipped." It was predicted to arrive on the 17th and it's now the 21st. I've contacted support and they say they're checking on it, but otherwise ...

Labels