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Resolved! Quest 2 - Software Update Required

I have had this issue trying to pair both of my Quest 2's for the last 4 days. When you click 'try again' it just loops back to this screen.I have tried reinstalling the app (including updating the app), using an IOS phone and using an Android phone,...

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G_CDoc by Level 2
  • 2040 Views
  • 28 replies
  • 8 kudos

Resolved! No access to Facebook account

My Facebook account that was linked to my oculus quest 2 was banned for no reason, I don’t even use Facebook and I only made it for my vr. Since my Facebook account was banned so is my oculus so now I can’t play anything and I can’t even sign in or d...

Known Issue - Headset logged out and missing app library

Hi everyone, the team is working on an issue now based on some reports that users are getting logged out of their headset or aren't seeing their purchased apps. In some of these cases, you might not be able to log back in. The team is working to get ...

Resolved! How to pair quest 2 to multiple phones

I own a Quest 2. I made an account, paired my phone with the code, and it was set. I made another account for a family member, but when they download the app and try to pair their phone on their account, the code does not show up. Any ideas?

Slosshy by Level 2
  • 20713 Views
  • 16 replies
  • 4 kudos

STUCK ON PAIRING SCREEN TRACKING NOT WORKING

Just received my quest 2 yesterday, and I'm stuck on the pairing screen. The app shows that the Oculus and both controllers are connected, but in the Oculus, the middle dot is stuck and it cannot detect the tracking controllers. I've restarted it num...

HELP ! There's not any code during the phone pairing

Hello,I have an Oculus Quest for almost 2 years and all was good until today.I've got a new phone (S22 Ultra - Android 12) so I tried to pair my phone with my headset because I wanted to mirror my headset, but everytime I try I have to write a code t...

SheytoN by Level 2
  • 181 Views
  • 7 replies
  • 0 kudos

Brand new Left controller does not work

When i try to pair my out of the box meta quest 2 Left controller,- the right controller vibrates once,- then it blinks every second with a higher intensity then the normal 'pulsing' blinkOn the mobile app, i see the right controller with the battery...

khilex by Level 2
  • 178 Views
  • 2 replies
  • 0 kudos

Apple Keyboard / Bluetooth Pairing Issue - Black Screen

Hi, Seeing the latest v37 release I wanted to try out using my Apple Keyboard in VR as this is now supported however having an issue and wondered if anyone else has seen this? Went into settings > Experimental Features > Bluetooth Pairing. Put Apple ...

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