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Resolved! Quest 2 - Software Update Required

I have had this issue trying to pair both of my Quest 2's for the last 4 days. When you click 'try again' it just loops back to this screen.I have tried reinstalling the app (including updating the app), using an IOS phone and using an Android phone,...

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G_CDoc by Level 2
  • 2315 Views
  • 34 replies
  • 8 kudos

Resolved! No access to Facebook account

My Facebook account that was linked to my oculus quest 2 was banned for no reason, I don’t even use Facebook and I only made it for my vr. Since my Facebook account was banned so is my oculus so now I can’t play anything and I can’t even sign in or d...

Known Issue - Headset logged out and missing app library

Hi everyone, the team is working on an issue now based on some reports that users are getting logged out of their headset or aren't seeing their purchased apps. In some of these cases, you might not be able to log back in. The team is working to get ...

Payment Methods

I have just gotten a quest 2 I share withy sons. I have the primary account and added two more profiles for them. I want to use app sharing so we only have to download/buy a game once and we all can play it. So we are making all purchases on my profi...

Payment Setup Doesn't Work & Support is AWOL

Dear Support Folks & Corporate Leaders, I'm sure you are all nice Oculus employees and trying your best so please don't take this personally as it isn't so much directed at you but rather is an attempt to be a touch humorous while venting my displeas...

fb0099 by Level 2
  • 405 Views
  • 2 replies
  • 2 kudos
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