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Resolved! Quest 2 - Software Update Required

I have had this issue trying to pair both of my Quest 2's for the last 4 days. When you click 'try again' it just loops back to this screen.I have tried reinstalling the app (including updating the app), using an IOS phone and using an Android phone,...

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G_CDoc by Level 2
  • 1316 Views
  • 18 replies
  • 7 kudos

Resolved! Facebook Account banned

My Facebook account that was linked to my oculus quest 2 was banned for no reason, I don’t even use Facebook and I only made it for my vr. Since my Facebook account was banned so is my oculus so now I can’t play anything and I can’t even sign in or d...

Known Issue - Headset logged out and missing app library

Hi everyone, the team is working on an issue now based on some reports that users are getting logged out of their headset or aren't seeing their purchased apps. In some of these cases, you might not be able to log back in. The team is working to get ...

My quest two controller is broken

My right quest two controller has a break along the tracking ring close to the trigger, it broke after I dropped it on a tile floor and I was wonder how to get a replacement if I can

s1gma1 by Level 2
  • 121 Views
  • 2 replies
  • 0 kudos

Fourth or fifth replacement. Still has problems.

I already lost the count of how many times I received a malfunctioning replacement.I have been with problems with replacements like this for months, it's not the first time and they still send my a refurbished faulty Quest 2 headset.What can I do?I w...

SoyNexZ by Level 3
  • 64 Views
  • 0 replies
  • 0 kudos

Left Controller Spring Broken

Hello, I recently bought a Meta Quest 2 from Wal-Mart and recently became an Oculus member.I have enjoyed playing with the Quest 2 since I've had it, but I have recently ran into a fatal issue. I had been experiencing controller drift on my left cont...

Broken Controllers

Around Mid November to December last year I got my Oculus Quest 2, and ever since, they had issues, nonstop tracking problems, dying off and on again, but i didn't think anything of it. Now, today, my controllers just completely stopped, its been abo...

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