Support
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Cannot add payment method

So i had to remove my payment methods due to being unable to purchase bonelab, now heres a major problem, its not letting meadd a paypal account but its letting me add my credit card info?

BDF1E50B-69F0-4E59-882D-65AE05B9BC38.png

Resolved! Teen cannot ask for permission for game

My son is trying to reqeust access to Pavlov Shack. When he finds the game on his app there is no option for him to request for parental permission.I am linked to his account and I have notifications on.What do we need to do?Cheers

Resolved! Quest 2 - Software Update Required

I have had this issue trying to pair both of my Quest 2's for the last 4 days. When you click 'try again' it just loops back to this screen.I have tried reinstalling the app (including updating the app), using an IOS phone and using an Android phone,...

img_8913.png
G_CDoc by Level 2
  • 3429 Views
  • 55 replies
  • 8 kudos

Resolved! No access to Facebook account

My Facebook account that was linked to my oculus quest 2 was banned for no reason, I don’t even use Facebook and I only made it for my vr. Since my Facebook account was banned so is my oculus so now I can’t play anything and I can’t even sign in or d...

Known Issue - Headset logged out and missing app library

Hi everyone, the team is working on an issue now based on some reports that users are getting logged out of their headset or aren't seeing their purchased apps. In some of these cases, you might not be able to log back in. The team is working to get ...

Quest 2 Link Black Screen and/or Restart Loop

Hello, Since last friday, Oculus Link stopped working.When I launch it, the screen either stays black, or the Oculus Link restarts indefinitely. GPU:- Quadro P5200 What I tried:- Restarting the Quest 2- Restarting Oculus PC App- Restarting PC- Reinst...

Imag_ing by Level 3
  • 1344 Views
  • 10 replies
  • 1 kudos
Labels