Support
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Quest 2 - Software Update Required

I have had this issue trying to pair both of my Quest 2's for the last 4 days. When you click 'try again' it just loops back to this screen.I have tried reinstalling the app (including updating the app), using an IOS phone and using an Android phone,...

img_8913.png
G_CDoc by Level 2
  • 1681 Views
  • 24 replies
  • 7 kudos

Resolved! Facebook Account banned

My Facebook account that was linked to my oculus quest 2 was banned for no reason, I don’t even use Facebook and I only made it for my vr. Since my Facebook account was banned so is my oculus so now I can’t play anything and I can’t even sign in or d...

Known Issue - Headset logged out and missing app library

Hi everyone, the team is working on an issue now based on some reports that users are getting logged out of their headset or aren't seeing their purchased apps. In some of these cases, you might not be able to log back in. The team is working to get ...

Study Request? Scam or legit?

Got this email below and I’m signed up for a study next week. Just looking to see if this is legit, or if I should not show up… email came from noreply@qemailserver.com and isabellal@fb.com Hello ,We are looking for people 18 years or older to partic...

Legit Survey or Phishing Spoof?

Got this semi-legit looking email earlier, but I have no clue if scammer or if just misleadingly seedy-looking subcontractor. If it's indeed legit, it would be pretty unwise to make phishing so easy and accessible by using shady subcontractors instea...

Screenshot_20210727-174743_Gmail.jpg
Labels