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Forum Posts

(Not Resolved) Known Issue - V62/63 USB-C Debris/Water Warning

v62 has a big problem with USB port sensor (found the very same issue on my Q3 and the one of my wife)... when used with an extension cable (even if it is a quality cable) from time to time star showing the debris-water warning message. Of course the...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Secondary Parent-Managed Accounts for Quest Headsets

Hello,We have a few requests regarding secondary, parent-managed accounts on Quest headsets.My son uses a secondary, parent-managed account on our Quest 2. Can we please have the ability as parents to approve his friends in vr. This way they can call...

Casting with secondary accounts

Is there any way an update can be added that allows secondary accounts to cast. While I'm away, my children would like to cast and are unable to without me being home and having my mobile device to cast. It would be nice if secondary accounts could c...

Secondary account persistent log in

Hello. I am middle aged, but very much an infant to the VR world, and still learning.My wife and I each have our own Quest 2 headsets. I am primary on both and she is secondary on hers (for app sharing purposes). Is there anyway she can stay logged i...

Jemmer74 by Explorer
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Shared Apps still not working issue for 4 weeks now

NO im not talking about Beat Saber i'm talking about every game that's sharable no longer popping up on secondary accounts.Yes I have everything on I double checked its still not working says I have to purchase every game again.How is no one talking ...

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