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Resolved! Quest 2 - Software Update Required

I have had this issue trying to pair both of my Quest 2's for the last 4 days. When you click 'try again' it just loops back to this screen.I have tried reinstalling the app (including updating the app), using an IOS phone and using an Android phone,...

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G_CDoc by Level 2
  • 1309 Views
  • 18 replies
  • 7 kudos

Resolved! Facebook Account banned

My Facebook account that was linked to my oculus quest 2 was banned for no reason, I don’t even use Facebook and I only made it for my vr. Since my Facebook account was banned so is my oculus so now I can’t play anything and I can’t even sign in or d...

Known Issue - Headset logged out and missing app library

Hi everyone, the team is working on an issue now based on some reports that users are getting logged out of their headset or aren't seeing their purchased apps. In some of these cases, you might not be able to log back in. The team is working to get ...

can't set oculus as active openxr runtime

i have a quest 2 and use it on link but it wont work at all because when i click the button here it just does nothing in the quest when i click enable link it loads for a few seconds and just reloads the home area (nothing happens)please help my ques...

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jeevil by Level 2
  • 27257 Views
  • 37 replies
  • 5 kudos

Moving account from one Quest 2 to another Quest 2?

What's the most efficient way I can transfer my account and other data/settings from one Quest 2 to another one and ensure minimal or no data loss? Background: I got a Quest 2 from my company to work on a project. That project is now complete, and I ...

Missing Home Environments and Missing Official Apps

A few days ago, I began having several issues in Home Environment section and in App library. I rebooted Quest 2 a few times, still no luck. Problems are: I'm stuck with one home environment and others are not there. The section is empty except for t...

Kiwixi by Level 2
  • 538 Views
  • 8 replies
  • 1 kudos

Turn off Keyboard pop up in VR Desktop

When I am using the VR Desktop to play non VR games in the theater screen, I continually get a Keyboard Pop Up asking me to either Pin or minimize the keyboard. Either option just makes the Keyboard pop up go away and does not do anything. It opens e...

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