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Forum Posts

(Not Resolved) Known Issue - V62/63 USB-C Debris/Water Warning

v62 has a big problem with USB port sensor (found the very same issue on my Q3 and the one of my wife)... when used with an extension cable (even if it is a quality cable) from time to time star showing the debris-water warning message. Of course the...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Bootloader-unlocking the Quest 2

Hello there, First, I hope you had a great weekend.I would like to unlock the bootloader of my Oculus/Meta Quest 2 for rooting and debloating purposes. According to the Oculus Terms of Service, I would need special permissions from someone at Oculus/...

Resolved! Issue - When Guardian is disabled Quest 2 brick

Edit: This is a duplicate of this post, but here I report the issue.Hi. I just discovered an strange bug. HardwareOculus Quest 2 (128 GB)OS Version: Latest (21/04/2022) no Public ChannelToo long didn't readGuardian bricks the headset when (Guardian) ...

SoyNexZ by Explorer
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  • 4 replies
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headset wont power on past oculus/meta/facebook logo

hello im harry and i own a 128gb quest 2 i've had it since christmas and have had to replace my right controller due to it not powering on after getting the replacement in February all's been well until recently (except for my left controller beginni...

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Resolved! Content unavailable when asked to continue for an update

The Oculus app started constantly prompting that I hit continue for an update. When trying to proceed, it takes me to a blank page where the following text greets me; "Sorry, this content isn't available right now". No errors or explanations are show...

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B00ie23 by Explorer
  • 604 Views
  • 1 replies
  • 1 kudos

Oculus software install keeps stopping after so many tries

I keep getting the error message below. Please help [Warning] [7/15/2022 4:03:45 PM] Error submitting Marauder packet:System.Net.Http.HttpRequestException: Error while copying content to a stream. ---> System.IO.IOException: Unable to write data to t...

Rift S won't install oculus software

Hello! I've been trying to install or repair my oculus software for a few days now, because when I tried opening it, it would be stuck on "checking oculus status" for ages, and then tell me it won't work. Every time I try load it gives me an error an...

Resolved! The main menu screen is all black

EDIT: I posted this as an issue in the forums > here <. Hi. This is the second time that happens to me.When I turned on my headset today the main menu was all black. Only I could see the controllers and hear the Oculus menu button when I pressed the ...

SoyNexZ by Explorer
  • 1087 Views
  • 2 replies
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"it looks like you've already installed Oculus.

hi, so for my like 20 time in multiple months I've tried installing the oculus companion pc software and every time I get the same result the app says it cant reach oculus runtimes, I've searched all over the internet oculus forums, reddit, YouTube v...

Black screen after software update

Yesterday I updated the software on my oculus quest 2. After the update when I turn the headset on I see black screen and the area I selected as guardian before the update. If I get out of the zone I see with the oculus camera. I tried to do a hard r...

Oculus Software Restart Your PC LOG INCLUDED

I've done everything. Fresh Windows 10, safe mode, etc. The software progress bar gets the very end of the install, I see an Oculus shortcut on my desktop, and then it fails. Getting frustrated that this won't work, any help will be appreciated! Than...

hexxxen by Honored Guest
  • 1033 Views
  • 1 replies
  • 0 kudos

Built-in Virtual Desktop Blank [Rift S]

Not sure if anyone can solve this but when I open the Rift S's built-in virtual desktop tab all I get is a blank window and a lot of lag. I've tried restarting everything but that hasn't helped.... This also happens with apps within the Rift like vir...

1509ARL by Explorer
  • 4028 Views
  • 13 replies
  • 3 kudos
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