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Cannot add payment method

So i had to remove my payment methods due to being unable to purchase bonelab, now heres a major problem, its not letting meadd a paypal account but its letting me add my credit card info?

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Resolved! Teen cannot ask for permission for game

My son is trying to reqeust access to Pavlov Shack. When he finds the game on his app there is no option for him to request for parental permission.I am linked to his account and I have notifications on.What do we need to do?Cheers

Resolved! Quest 2 - Software Update Required

I have had this issue trying to pair both of my Quest 2's for the last 4 days. When you click 'try again' it just loops back to this screen.I have tried reinstalling the app (including updating the app), using an IOS phone and using an Android phone,...

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G_CDoc by Level 2
  • 3431 Views
  • 55 replies
  • 8 kudos

Resolved! No access to Facebook account

My Facebook account that was linked to my oculus quest 2 was banned for no reason, I don’t even use Facebook and I only made it for my vr. Since my Facebook account was banned so is my oculus so now I can’t play anything and I can’t even sign in or d...

Known Issue - Headset logged out and missing app library

Hi everyone, the team is working on an issue now based on some reports that users are getting logged out of their headset or aren't seeing their purchased apps. In some of these cases, you might not be able to log back in. The team is working to get ...

V41 link stutter/lag

ever since the V41 update my friends and i have notice a lot of lag and stuttering when using a link cable with the quest 2. I've tried reinstalling the link app on my pc but there was no improvement. it has made most games unplayable for me as every...

Oculus Quest 2 stuttering in games.

Hello! Recently my games have started to stutter. When I'm in the Oculus Home or Virtual Desktop everything runs super smooth, but when I'm in SteamVR Home or when I launch a game, it stutters pretty bad. I've tried every fix I could find online, but...

Vexrak by Level 2
  • 85 Views
  • 0 replies
  • 0 kudos

Frequent stuttering only with Airlink and Virtual Desktop

I have been dealing with constant stuttering in vr games with my quest 2 over airlink and virtual desktop, but using the link cable works flawlessly without issues. I will start stuttering when looking around and turning despite having a consistent 9...

notCav by Level 2
  • 168 Views
  • 0 replies
  • 0 kudos

Will a dedicated router help airlink stuttering?

I've been having trouble with airlink recently. Every time I play any game, but most notably beatsaber, I get these stutters and freezes that can last up to 1 or 2 seconds. The stutters happen at least once a minute and, even if it isn't truly unplay...

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