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Resolved! Quest 2 - Software Update Required

I have had this issue trying to pair both of my Quest 2's for the last 4 days. When you click 'try again' it just loops back to this screen.I have tried reinstalling the app (including updating the app), using an IOS phone and using an Android phone,...

G_CDoc by Level 2
  • 34 replies
  • 8 kudos

Resolved! No access to Facebook account

My Facebook account that was linked to my oculus quest 2 was banned for no reason, I don’t even use Facebook and I only made it for my vr. Since my Facebook account was banned so is my oculus so now I can’t play anything and I can’t even sign in or d...

Known Issue - Headset logged out and missing app library

Hi everyone, the team is working on an issue now based on some reports that users are getting logged out of their headset or aren't seeing their purchased apps. In some of these cases, you might not be able to log back in. The team is working to get ...

Unable to log into Meta to log into Oculus PC App

Hello Oculus Community, So, I'm trying to log into my Oculus App.I get redirected to my browser, try to log in with Facebook. White Screen. Ok, I'll clear my cookies and cache. That worked, but it just brings me to Facebook instead of logging in my a...

Quest 2 lost orientation and tracking

I have my quest 2 for just a month, recently I found it frequently relocate or reorient the environment itself and loses tracking at the same time. it mostly occurred when I tilt my head upward or sideway. Like playing beat saber, it reorient itself ...

Airlink unable to connect to PC

Hi so I tried starting up Airlink for the first time since it got out of beta, (it used to work fine when in beta), but it just didn't want to connect. When starting up airlink I can see my pc in the devices list, and I can click on pair. But after t...


Quest 2 In-game Movement is Incredibly Buggy

I just got my Quest 2 for Christmas and ever since I started using it, the movement in all games as been extremely buggy. Whenever I try to move in games such as Onward and Pavlov, the games act as if I hit a wall and just stops or moves in stutters....

My quest two controller is broken

My right quest two controller has a break along the tracking ring close to the trigger, it broke after I dropped it on a tile floor and I was wonder how to get a replacement if I can

s1gma1 by Level 2
  • 2 replies
  • 0 kudos


Returned Drunkn Bar Fight and it has not sent me my money after being approved for over 2 weeks now. Confused as to what to do or if its in store credit.

Cable link terrible lag

I’ve been trying to resolve this for months now, to clarify I’ve never had an issue with oculus cable link before then one day it completed busted. Terrible lag as down to 10FPS Annoying screen tearing every few seconds. And incredibly high latency, ...

Headset loses airlink Pairing

Hey everyoneFor some Reason one of my Headsets (2 in Total) loses the connection to my Computer via Airlink as soon as i quit it once or leave the headset fall into standby making it disconnect from it. In the Oculus app my Device loses the Controlle...

The "Not Recommend" 3050 support

So as most people already know, 3050 mobile variants are not "recommended" by Oculus due to "low memory and computing power". Yet 1650 super with 4gb VRAM is supported and has similar performance. Source:

Rift S Connection Issues

I'm having issues with my Rift S' Connection. I was using it on my former PC which was VR ready, but close to minimum specs. Worked ok, had a few issues.Upgraded to new PC with a 3060-ti and am having nothing but issues. I have unplugged/plugged. Fre...

Tsarkz by Level 2
  • 1 replies
  • 0 kudos

Resolved! Does Oculus Rift work with 11th Gen Intel Core i5-11400F ??

A completely confused older sibling has arrived!I am new to all this VR prepping stuff, and I have been looking everywhere for answers to this. The USB cables of the Rift itself and the sensors are recognized in the Oculus app. It is just the HDMI ca...

ichikaa by Level 2
  • 3 replies
  • 0 kudos

Answer on support mails

So i have reported a problem, with me and my freind not getting our 30$ bonus for recomendig to a freind. But when ever we get a mail, that There is an answer on our "ticket" we can't se Any answer. The only thing we can see is our tricket number, bu...

3 Months Stuck in RMA Hell

My device has been with Oculus for 3 months now, due to a failure in the proximity sensor which was preventing the device from waking up when putting the headset on. I have had over 20 emails to support and they give no information at all, but assure...

Airlink Max Connections Help

Hello all, I am trying to find out if there is a limit to how many airlink connections you can have at once on a network. I have been testing out the connections on my new network. We have 1gb line with Unifi UDM Pro and 10gb UDM switch and a WiFi 6 ...

SkyRL by Level 3
  • 3 replies
  • 0 kudos

oculus link not working quest 2

i got my quest back in september of 2021 and it was working fine until around last summer. basically what happens is i plug in my quest to my pc, the little box that says "do you want this device to access your files?" shows up, i press allow, and no...

Air Link says check internet but all my settings are correct

When I try to connect air link to my pc, connected via ethernet or wifi and still says to check the internet. I have a very high internet speed (150mpbs) and a good stable connection as well as a new router, I verified both my oculus and pc are at th...

Install Queued. Issue

I earlier today tried to install a game using the oculus app on my phone to my quest 2, After I pressed install it said it was queued. After a bit of waiting and it not changing I decided to press it again and it then said, “Headset offline, this wil...

Windows Media Player Opening when I plug in My Quest 2

Hi I recently bought 2 VRs (Quest 2) and everytime I plug them into the USB 3.1 AND 3.0 I have on my Laptop it opens windows Media Player and will not connect to the app (no matter the airlink/chord). Here are my specs:Processor Intel(R) Core(TM) i7-...

Username taking bots, and the username I want

There are lots of accounts all over Oculus/Meta that have some pretty popular usernames, but unfortunantly some of those accounts either haven't been used in ages or haven't been used at all, and were instead used to reserve a username to later sell,...

Storage/data connection allow reset

When connecting my quest 2 to my phone I accidentally hit don't show again and I suspect this messed up my ability to put apps and such on to the device. Is there a way to "reset" this action?

Upgrade Storage quest 2

I have bought an Oculus quest 2 with 64 gb but i will uprade it is there any way to upgrade the current storage from the quest 2?

linking the oculus quest 2 to a laptop

im trying to link my oculus quest 2 to my laptop so i can play pc games but i cant connet the oculus to the oculus app. i can connect it to the laptop but when i try to add a device and choose oculus quest 2 then link cable it doesnt connect. please ...