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Resolved! Quest 2 - Software Update Required

I have had this issue trying to pair both of my Quest 2's for the last 4 days. When you click 'try again' it just loops back to this screen.I have tried reinstalling the app (including updating the app), using an IOS phone and using an Android phone,...

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G_CDoc by Level 2
  • 1683 Views
  • 24 replies
  • 7 kudos

Resolved! Facebook Account banned

My Facebook account that was linked to my oculus quest 2 was banned for no reason, I don’t even use Facebook and I only made it for my vr. Since my Facebook account was banned so is my oculus so now I can’t play anything and I can’t even sign in or d...

Known Issue - Headset logged out and missing app library

Hi everyone, the team is working on an issue now based on some reports that users are getting logged out of their headset or aren't seeing their purchased apps. In some of these cases, you might not be able to log back in. The team is working to get ...

STUCK ON PAIRING SCREEN TRACKING NOT WORKING

Just received my quest 2 yesterday, and I'm stuck on the pairing screen. The app shows that the Oculus and both controllers are connected, but in the Oculus, the middle dot is stuck and it cannot detect the tracking controllers. I've restarted it num...

Oculus link weird tacking issue

There's a weird issue I'm experiencing on my quest 2 link which can be seen in the video below. I'm not sure what exactly to call it but I'd guess it's tracking related. Settings are pretty much all default, 120hz is turned on for the quest 2 itself ...

"Tracking lost" suddenly very often on 2 headsets

I have access to 2 Quest2s. After some update they tracking has become significantly bad on both! Both headsets are used in a corporate environment in a gentle way for development work and both are overnight almost unuseable. This is in an environmen...

Quest 2 just updated, now audio and controller...

My quest 2 just got updated to the latest public version of the software. I now have the meta logo on boot. I'm having 2 pretty major issues and I'm hoping someone has some info that can help. First I'm no longer getting any audio and the audio worke...

d0x360 by Level 4
  • 370 Views
  • 1 replies
  • 0 kudos

Resolved! Quest 2 tracking and updating issue

Each time I start it since plugging it in and updating, it says tracking lost (even when in optimal conditions where it has previously worked no issue since I got it). It tracks for a few seconds then glitches out and says tracking lost again. Furthe...

Vartexy by Level 2
  • 219 Views
  • 3 replies
  • 0 kudos

After V38 update: Lost tracking when I look to my right.

Ever since I've updated to V38 I keep getting the lost tracking error while playing my flight sim. - Meta Quest 2 V38- Stationary (siting at a desk)- PCVR (Oculus windows app V38)- DCS flight sim- Oculus link cable- Ample lighting (never had a proble...

Resolved! Strange tracking issue. Makes headset unusable.

After not playing for a month or so, I updated the headset and here are the complications that have shown up. -The touch controllers float in a single position. They rotate in a fixed position but to not move in space. Sort of like the controllers ar...

Quest 2 Guardian and tracking issues came back after v32

For a while I was having the seemingly common problem with the Quest 2 guardian where, when setting the floor, it moves up with you as you stand up and the guardian itself moves around as well, basically rendering the guardian unusable. Furthermore, ...

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