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Cannot add payment method

So i had to remove my payment methods due to being unable to purchase bonelab, now heres a major problem, its not letting meadd a paypal account but its letting me add my credit card info?

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Resolved! Teen cannot ask for permission for game

My son is trying to reqeust access to Pavlov Shack. When he finds the game on his app there is no option for him to request for parental permission.I am linked to his account and I have notifications on.What do we need to do?Cheers

Resolved! Quest 2 - Software Update Required

I have had this issue trying to pair both of my Quest 2's for the last 4 days. When you click 'try again' it just loops back to this screen.I have tried reinstalling the app (including updating the app), using an IOS phone and using an Android phone,...

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G_CDoc by Level 2
  • 3509 Views
  • 55 replies
  • 9 kudos

Resolved! No access to Facebook account

My Facebook account that was linked to my oculus quest 2 was banned for no reason, I don’t even use Facebook and I only made it for my vr. Since my Facebook account was banned so is my oculus so now I can’t play anything and I can’t even sign in or d...

Known Issue - Headset logged out and missing app library

Hi everyone, the team is working on an issue now based on some reports that users are getting logged out of their headset or aren't seeing their purchased apps. In some of these cases, you might not be able to log back in. The team is working to get ...

v40 update bricked Quest 2 headset

The v40 update started yesterday, after it was downloaded my headset rebooted to the blue meta logo and got stuck there, I left it overnight to see if it would complete, no luck so tried a hard restart this morning by holding down the power button, t...

Resolved! Content unavailable when asked to continue for an update

The Oculus app started constantly prompting that I hit continue for an update. When trying to proceed, it takes me to a blank page where the following text greets me; "Sorry, this content isn't available right now". No errors or explanations are show...

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B00ie23 by Level 3
  • 125 Views
  • 1 replies
  • 1 kudos

Resolved! Quest 2 tracking and updating issue

Each time I start it since plugging it in and updating, it says tracking lost (even when in optimal conditions where it has previously worked no issue since I got it). It tracks for a few seconds then glitches out and says tracking lost again. Furthe...

Vartexy by Level 2
  • 221 Views
  • 3 replies
  • 0 kudos

Issues with Air Link after v.38 update

Ever since the latest Oculus Quest 2 update v.38 I started having serious issues with Air Link connection.I get constant stuttering, visual artifacts, loss of bitrate. In general it now looks like a compressed YouTube video. Which is sad because it u...

Can't update Version or connect to games' servers for online.

I am on the original Oculus Quest but I couldn't chose that. I stopped being able to join other players in games (thought I can join parties) because I could no longer connect to any game's server. I noticed that I am still on Ver. 37. However, it sa...

Scotcha by Level 2
  • 135 Views
  • 0 replies
  • 0 kudos

Cant update a game

So I recently tried downloading the latest update on b and s nomad but after the update started it just cut out and I have lost the ability to update the game so now I am stuck with an unupdated game with hundreds of bugs anyone had this before and d...

Black screen after software update

Yesterday I updated the software on my oculus quest 2. After the update when I turn the headset on I see black screen and the area I selected as guardian before the update. If I get out of the zone I see with the oculus camera. I tried to do a hard r...

PC App can't reach Oculus Service

I have checked all the other threads (the most recent being in February of this year) to try and figure out what is going on but nothing seems to work. I updated my Oculus app today and it gives me the message "can't reach oculus service". I have che...

upgrade from cv1 to quest 2

I have cv1 and i want to upgrade to quest 2 but I have some questions...does all of my games will transform to the quest 2? becuase I heard that I'il need to buy some games all over again like Arizona Sunshine of Super Hot and Trover Saves The Univer...

ofek2k by Level 2
  • 528 Views
  • 2 replies
  • 0 kudos
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