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Cannot add payment method

So i had to remove my payment methods due to being unable to purchase bonelab, now heres a major problem, its not letting meadd a paypal account but its letting me add my credit card info?

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Resolved! Teen cannot ask for permission for game

My son is trying to reqeust access to Pavlov Shack. When he finds the game on his app there is no option for him to request for parental permission.I am linked to his account and I have notifications on.What do we need to do?Cheers

Resolved! Quest 2 - Software Update Required

I have had this issue trying to pair both of my Quest 2's for the last 4 days. When you click 'try again' it just loops back to this screen.I have tried reinstalling the app (including updating the app), using an IOS phone and using an Android phone,...

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G_CDoc by Level 2
  • 3517 Views
  • 55 replies
  • 9 kudos

Resolved! No access to Facebook account

My Facebook account that was linked to my oculus quest 2 was banned for no reason, I don’t even use Facebook and I only made it for my vr. Since my Facebook account was banned so is my oculus so now I can’t play anything and I can’t even sign in or d...

Known Issue - Headset logged out and missing app library

Hi everyone, the team is working on an issue now based on some reports that users are getting logged out of their headset or aren't seeing their purchased apps. In some of these cases, you might not be able to log back in. The team is working to get ...

Resolved! USB 3.0 issues with Quest 2

I see lots of similar posts about things surrounding this issue but they usually get brushed off, I am hoping that making this post and outlining what I have done so far it may finally prompt a fix. Essentially the issue is that when connecting with ...

Oculus link on alienware 15R3 stuttering

Hi Guys,I am stuck with my oculus link not workingI have this Alienware 15R3, 32GB, I7/7th, and an nvidia 1070 GTX 8GigWhen I check my USB connection with the oculus app it says it's all good.But Link (via cable) is stuttering to an extent that it's ...

Heikog by Level 2
  • 195 Views
  • 4 replies
  • 0 kudos

windows oculus app not finding headset

im able to connect the headset to pc, pc detects headset as MTP but the oculus app cant find the headset via usb i have the developer turned on and the usb connection dialog onive tried restarting the headset multiple time, different cables, ports

USB-C Headphones Not Working

So I use to be able to use my Steelseries Arctis 1 Wireless Headphones for my Quest 2 but recently they stopped working. The headphones work on my computer so it's not them. My wireless receiver is however USB-C. When I go to look at the device it's ...

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