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Forum Posts

(Not Resolved) Known Issue - V62/63 USB-C Debris/Water Warning

v62 has a big problem with USB port sensor (found the very same issue on my Q3 and the one of my wife)... when used with an extension cable (even if it is a quality cable) from time to time star showing the debris-water warning message. Of course the...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

How to disable Bluetooth on Quest 3

I need to disable bluetooth. I don't care if certain features don't work. I need to use the headset for multiple hours of computer work in Horizon Workrooms and want to avoid the radiation emitted by bluetooth and also Wifi (which I can disable).Any ...

norsegaud by Honored Guest
  • 197 Views
  • 1 replies
  • 0 kudos

Wifi doesn't turn on

My WiFi is turning off and it won't go on if I turn it on it goes off automatically after 2 seconds please help

Tim_Fruth by Honored Guest
  • 410 Views
  • 1 replies
  • 0 kudos

Resolved! Extreme Bit Rate Drops [Air Link on Oculus Quest 2]

Hi everyone, Is anyone else suffering periodic extreme drops in bit rate when using Air Link? I've recently moved home and my wireless network has changed slightly, but I'm comfortable that it's not an issue with my WiFi.Before I moved, I could set t...

Alumian by Explorer
  • 10983 Views
  • 8 replies
  • 2 kudos

Quest 2 won't cinnect to home wifi

I suddenly can't connect my Quest 2 to my home wifi. I can connect it to other wifi with weaker signals, but not the home wifi with good signal. It just says 'Connected, no internet' when I try. I also tried reinstalling my oculus app and factory res...

Headset constantly disconnecting from wifi

My headset disconnects from WiFi at seemingly random intervals. I have messed with my router settings so the issue isn't being caused by band switching. It doesn't matter if I am using my headset online or not either, I'll often be playing beatsaber ...

ifriedham by Honored Guest
  • 1124 Views
  • 3 replies
  • 1 kudos

Wifi disconnects when connecting to PC over USB

Whenever I connect Quest 2 to a PC with a USB cable (that I use for Oculus Link), Wifi disconnects immediately and couldn't re-connect. It says "check your password" or such. Obviously the password is correct because as soon as I disconnect USB, Wifi...

Quest 2 "limited connection" can't proceed with setup

Just got my Quest 2 today and upon setup I connected to my wifi, but it says "limited connection" the the 'done' button is still grayed out. I can't do anything else. I disconnected/reconnected, restarted my router, the quest, did a factory reset, do...

Quest 2 High Ping and Jitter

Hi, After some help or guidance.... Recently invested in Shadow Tech virtual gaming PC service for the primary reason of playing VR games on my Quest 2. I've worked in IT for 12 years so not phased by any technical setup or specific processes require...

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Oculus wifi problem

Hello i have a unusual problem with my oculus quest 2. When I'm using oculus in my room the wifi in the whole house turns off and I don't have a connection (my router is working on 2,4GHz) on the oculus. When I'm connecting to the wifi on my oculus i...

Skwlx by Honored Guest
  • 754 Views
  • 2 replies
  • 1 kudos
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