I doubt that you can fix it on your own. If you go to the support
section where you request a ticket there is a chat option. I'm not
saying it's any better, but at least its an actual person and you can
get a copy of your conversation. Their support ...
I had the same issue after a couple of months of use. I tried factory
reset, but it didn't work. I ended up returning it. You need to go to
the actual support section (not here) and submit a ticket. I would use
the chat feature that pops up rather th...
I cracked the ring on the hand controller. It didn't seem to make any
difference. To ask a tech person you need to a) go to "contact us" b)
submit a support ticket c) I would use the chat pop up rather than the
email No I don't work for Oculus.
I have 2 broken devices. The first was posted back to them and they
received it at the beginning of March. After going through the process
of getting them to recognise that they received it they scheduled a
replacement to be produced for April 7th. G...