WelshAL
Explorer
since ‎03-27-2021
‎04-23-2021

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Edit: The factory reset went fine, both handsets were found and the phone app recognised it as a Quest 2.The PC software is still apalling and the link still doesn't work, but at least I know that the reset isn't automatically a source of problems.
Can you use the Quest2 to test the link cable speed? 
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