I got the same email, I've been back and forth with them for the past
few days. They are now asking me to record the issue and to send the
video over which I have, just waiting on the next reply. I'm not sure if
they actually know what is going on by...
I got an email back from support they asked me to do a few things on my
end but nothing worked, I told them that other people are experiencing
the same issues and linked them to this post. I don't think they are
actually aware of the situation. All I...