@MetaQuestSupport @Ryanality I cannot add any payment method for my
oculus account. Here are all the steps i've tried:i’ve tried multiple
different cards and i’ve also tried paypal. When i try to add a payment
method i get the following error message...
@Ryanality Rory told me he discovered the facebook ads team has a block
on my cards for some reason. I have submitted a ticket to them but they
won't respond. Can you reach out to the facebook ads team so I can get a
resolution?
@Ryanality I have not received any communication about this case since
Thursday, October 28th. 6 days ago. Today, between 12:25 - 12:29 pm CST,
I tried adding two cards again, and two different paypal methods, in
both the app and the browser. I'm sti...
@Ryanality I tried adding a card again today at 10:16am CST. That would
be 8:16 for you guys. If you're checking the logs for errors, you should
see the errors at that time. I'm just trying to do what I can to help
you guys figure out this issue. let...
@Ryanality Rory contacted me again shortly after you said you'd check
and asked for the first and last four of my cc, as well as my paypal
email address. I gave those to him after trying his suggestions of
deleting and reinstalling the app as well as...