Level 4
since ‎12-28-2021

User Statistics

  • 21 Posts
  • 0 Solutions
  • 12 Kudos given
  • 14 Kudos received

User Activity

I have been having the same problem since Christmas. I’m unable to add my credit card information to make purchases. I have contacted customer support numerous times and keep repeating the same troubleshooting steps. I was told back in January that m...
So it has now been 27 days since I first reported my issue of purchasing games from the Oculus store. Oculus still hasn’t fixed the problem or respond in any meaningful way. I just get the same generic email that says that a dedicated team is working...
So I still can’t purchase games it has been 3 weeks with no hint of a solution in sight. I finally got a message and it said that I need to have “extended patience.” My question is how much “extended patience” do I need? A full month, 2 months, 6 mon...
So, I have been dealing with “customer support” for 4 days now. The issue is that when I put in my payment method I keep getting a message saying that my zip code is incorrect. Oculus has continued to blame everything from me being incompetent and no...