Oculus lost my equipment in their warehouse and will not replace it.
Then says they are working on it even though i have confirmed with them
that the equipment is lost and yet they say they are working on it, but
will put my case on hold so it does n...
Our Oculus headset stopped working so we sent it in with an RMA. Oculus
Support has confirmed they lost it in their warehouse, but after weeks
of it being missing they are unresponsive. I have asked to speak to a
manger and was told one would be in c...
I have received the same service. They confirmed that they lost our
equipment in their warehouse, but will not look for it. It has been lost
for weeks. Oculus Support is the worst i have ever experienced.