The team is usually pretty quick to help out, but depending on volume it
could take a little bit before you get a reply. Give it a little bit of
time and then refresh your inbox
Sure thing! You can go to the account page:
https://forums.oculusvr.com/t5/user/viewprofilepage/user-id/16864From
there just click the "Send a Message" button and you should be groovy.
Hey adi! Sorry for the confusion. Can you DM the OculusSupport account
with that info instead? From there the team can take a look into things
after they have a little more context on the issue you're having.
Thanks!