Oculus Community community

AlienCurv · 06-08-2022

Can someone advise how to overcome this unusual review response from our app? Our app is designed to control a line of educational robot products. The robots have a camera and servos, arms, legs, etc. The Oculus app allows the user to view what the r...

AlienCurv · 04-30-2022

After the 39 update, when my Quest 2 is powered on, it shows three dots on the screen. Those three dots start to fade and are only slightly visible. Then, you can hear the sound of the home environment, and I can use the controllers to make the blip ...

AlienCurv · 04-29-2022

From what I can understand, a Quest App is available by the app id link before being reviewed. This allows users to install the app from a direct URL rather than the AppStore. Our app is viewable on PC by the App Id link, and everything looks fine, e...

AlienCurv · 04-29-2022

I have an app that is under review. I have binary and meta image updates for the app, but there is no cancel button. There is no way to delete/cancel/modify the app submission. What are my options?

AlienCurv · 04-26-2022

We can't upload a build to the store because we receive "A server error occurred" with the ovr-platform-util command line. There's no additional information other than a message to perform a self-update, even though it reports the version is up to da...

AlienCurv · 06-25-2022

Does anyone know how to communicate with Oculus/Meta/Facebook to appeal their result? Many approved apps depend on 3rd party hardware, so we would like to know what makes ours different?

AlienCurv · 06-14-2022

How did this Virtual Desktop app pass the review process if it also requires a 3rd party product (i.e., computer): Virtual Desktop on Oculus Quest 2 | Oculus We're stunned that Oculus is preventing our company from publishing an app that allows stude...

AlienCurv · 05-26-2022

Does anyone from Oculus check the developer forum? We're having trouble with AppLab - our app is not viewable even though the message popup says it is. Please assist so we can have our app used by customers. It has been over a month since the app was...

AlienCurv · 05-26-2022

Thank you for the reply - how were you able to contact Oculus Support? We only seem to be able to send messages on this forum, and Oculus/Meta/Facebook does not respond to these messages.

AlienCurv · 05-19-2022

Thanks for your reply. We submitted the app almost two months ago. The confusion is regarding the message that we keep getting. Also, a few hundred blog posts, articles, and third-party applab websites all state our app should be available immediatel...

Oculus Community community

User Statistics

User Activity

Virtual Reality Check (TEST BLOCKER) - FAILED

Quest 2 Power-on requires off/on every time

Customers cannot "GET" our app (App Lab)

Update app while in review or cancel review

ovr-platform-util.exe "A server error occurred". Memory leak detected and more...

Re: Virtual Reality Check (TEST BLOCKER) - FAILED

Re: Virtual Reality Check (TEST BLOCKER) - FAILED

Re: Customers cannot "GET" our app (App Lab)

Re: Update app while in review or cancel review

Re: Customers cannot "GET" our app (App Lab)